Okay, I will try to do this and see if it changes anything. I don’t have any other plug-ins that touch the user roles. I’ll let you know what I find out.
(sorry for the late reply. My site’s address changed, and I forgot to update my profile here.)
For some reason, it was not restoring the wp_options table. I searched for “Pending” using phpMyAdmin and found the entries for wp_user_roles in the wp_options table. After I directly modified that field and entered the correct names s:10:”Subscriber”, s:11:”Contributor”, and s:6:”Editor” everything is working like it is supposed to.
