tuxcomputers

Ok, as I stated before I removed the plugin and reinstalled it, all the testimonials are gone. I then looked at the page and low and behold it has the image banner but no testimonials. I added a testimonial and bingo there it was, with the “Next” and “Previous” links.

So my thought is that the reinstall fixed it. Off I go adding all the testimonials back in. Half way through I want to check them out…..bzzzt same issue.

I was copying an pasting the testimonials from the test site so my thought was there might be some weird hidden character in one of them causing problems. I started deleting the testimonials until I could see them again.

I get down to 4. I copy and paste the text for the next testimonial into Notepad++ and have it display hidden characters, none there. So I add it as a testimonial, problem reappears.

I notice the testimonial text has a minus sign in it, I delete that, no joy. It is fairly long, reduce it, nope, no good, so I delete it altogether. I create a new testimonial with 2 words in it, no good. I remove the “show links”, they all appear.

So the issue only happens when:

1. More than 4 testimonials
2. Be logged out of WordPress
3. Include the “show_links=true” shortcode.

Still works on my test site though. I am downloading both to do a file by file comparison.

Yes, I updated both to the one you released today. Don’t worry about it, I am pretty sure it has nothing to do with your plugin.

When I crack what is wrong I will let, know.

Oh, anyways both sites are running the same version of PHP 5.4.31

What really gets me is that if I am logged into WordPress the page looks exactly like it should. It feels like a permissions problem.

Oh god, oh god, I just removed the plugin and then reinstalled it.

ALL OF THE TESTIMONIALS ARE GONE!!!!

WTF? Do you store them as files? Are they database entries or not? Why would you delete the DB entries on plugin removal? Even if you thought that was a good idea why not give us the option to remove DB entries?

I had the bright idea of copying the CSS from test site to client site and give it a quick test, the only difference is some colours.

Same problem, so I can rule out the CSS.

Wait, it is working on my test site but not the clients site….hmmmm might not be the plugin after all, leave it with me.

Luckily they are not using it as yet so I have the opportunity to nut out why the test site that is a complete mess from all the friggin around I do works while the carefully controlled site does not.

When I have the show links in and I am logged out this is what results:

<div id="article">

						</div>

I suspected the custom CSS was causing it but deleting it does not fix the problem.

Good work.

The entire shortcode I use is
[hms_testimonials_rotating template="25" order="id" direction="ASC" show_links="true" link_pause="" link_prev="Previous" link_next="Next" seconds="3000"]

I have tried many different variants, it is not until I add the show links in that the problem happens. I have tried it on several Worpdress installs. I have custom CSS that looks like this:

div.author {
	font-size:24pt;
	Padding-bottom: 20px;
	width: 800px;
	margin-left: auto;
	margin-right: auto;
	height: 128px;
	text-align:right
}

div.testimonial {
	font-size:18pt;
	padding-top: 20px;
	padding-bottom: 20px;
	width: 800px;
	margin-left: auto;
	margin-right: auto;
	line-height:1.5em;
	height: 300px;
}

Removing that makes no difference.

I do not understand why you can’t remove the https:// I just added one to a testimonial and the code looks like this:
<a rel="nofollow" href="https://tux.com.au" target="_blank">https://tux.com.au</a>

Surely you could remove the https:// from the link name? so it would look like:
<a rel="nofollow" href="https://tux.com.au" target="_blank">tux.com.au</a>

Oh wait, you mean within the testimonial itself, sorry.

ahhhh… the display of https:// in the address bar is controlled by the browser you are using not the plugin.

I am guessing you or your client is using IE. Chrome and Firefox do not display the https:// for me at all.

Here is a suggestion, install HMS and tell your client to switch to a decent browser.

gahhh…..dam it …. I had multiple Google font plugins installed and I responded to the wrong one.

I eventually found that video in your plugin and that is how I got the API key, so sorry about that.