Nahid Hasan

Hello again, @jkinlaw,

We have released a new version improving some features that you mentioned. The view transaction button was in our very early version, please try updated version to get the updated UI. We also have a redirect URL feature. It shows Success/Error message (and updates db data) first then redirect to your custom url.

Please check at your convenience and let us know how it goes.

Regards,

Hi @jkinlaw,

Thank you for your time and feedback. We agree with you, since we launched the Better Payment plugin recently, some important features are still under development or on the roadmap.

We have taken a serious note of the features you mentioned, and we will strive to make them available within the next 1 or 2 weeks.

Thank you for your understanding and patience.

Hello @especht,

Hope you’re doing well. We already fixed it in Version 3.8.0. So please make sure you’re using the latest version of EmbedPress.

Please visit here for details: https://wpscan.com/vulnerability/082ae437-0f1c-4e63-9e23-4bf0ec732985

Thank you!

Hello @chadwellyoung,

We apologize for the delay in our response. Our development team has created a fixed version that addresses your situation. You can download the fixed version from this link: https://d.pr/f/ITUlTJ

Please try downloading and installing this version, and let us know if it resolves the issue you were experiencing. Thank you.

Hello there,

We’re really sorry for the inconvenience caused. Can you please try to adjust the height from block settings ? Hope it will resolve the issue. Or you may try adding the following CSS in your website’s customizer.

Solution 1:

.wp-block-embed__wrapper iframe {
max-height: 100%!important;
}

Solution 2:

.wp-block-embed__wrapper .jupiterx-oembed {
padding-top: 100%!important;
}

Let me know how it goes. Thanks

Hello @aodha21,

We’ve responded to your support ticket on our support platform and waiting for your response. We will try to resolve the issue as quickly as possible, and we’ll also share the solution here for others who may encounter a similar problem.

Thank you for choosing EmbedPress and look forward to hearing back from you.

Thank you!

Hello @djmaine,

I hope this message finds you well.

EmbedPress team would greatly appreciate it if you could make some time to get back to us. We value your input and would love to have you as a happy user again.

Thank you in advance for your cooperation.

Hi @aryanrajseo,

Thank you so much for bringing this to our attention. We’re looking into the issue and will get back to you with a solution soon.

Thanks for your kind understanding and patience.

Hello @djmaine,

We’re really sorry for the inconvenience caused to you. Can you please share a bit more details such as your page editor name, slideshow source name, etc so we can check on our end & suggest you a solution ? We are always here to assist you, don’t worry. You can also share a detailed screen record, it will help us to understand the issue better.

Looking forward to hearing from you.

Regards,

Appreciate your feedback, we’ll think about it. Thanks anyway.

Hello @tien-nguyen, 

Thanks for sharing your feedback and we’re sorry for the experience you had. I understand this might be annoying sometimes but collecting feedback before deactivating is a common practice for WordPress plugins.? Also, there is an easy option to Skip & Deactivate the feedback form like this: https://d.pr/i/taUqU5.?

We’ve taken your review positively and already brought some improvements on deactivating process. Again, we’re so sorry that you had a bad experience. I hope you’ll accept our apology and give us a second chance by changing this review. 

Looking forward to your kind response

Regards,

Hi @katzmeow,

You’ll get the same option in Elementor as well. Please have a look: https://d.pr/i/oUGsSE

If you like our plugin and support, kindly leave us a review here. It will help us to grow :).

Thank you!

Hi @miniwi,

Thanks for your feedback, and we’re so sorry for the inconvenience you had. We’ll check and take the necessary steps to improve docs & codes where required. Also, we have the plan to bring integration with LinkedIn pages as well. We’ll start working on it soon and I’ll let you know when it’s done.

Again we are sorry for the inconvenience. Have a nice day! ??

@the-vapor-ninja, We’re really sorry for the inconvenience you had. I’ve changed the ticket status to unresolved and we’re checking the issue again. Please allow us some time. I’ll get back to you within a moment.

Thanks for your kind understanding and patience.

Hi @sai07,

We’re really sorry to hear that. Could you please share the URL where we can find the issue & check what is actually going on there?

Looking forward to hearing from you. Thanks!