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Viewing 15 replies - 1 through 15 (of 38 total)
  • Thread Starter tsteinh

    (@tsteinh)

    The css fix had no effect. I replied to the email not realizing it was a noreply. I never got a bounceback so I didn’t realize it didn’t go through.

    Thread Starter tsteinh

    (@tsteinh)

    The TEXT color on the list at the top and on the entries in the calendar.

    Thread Starter tsteinh

    (@tsteinh)

    I changed the quiz style to Rect Light and it fixed it.

    Thread Starter tsteinh

    (@tsteinh)

    I filled out the pre-sales form but uploading images generated a 200 error. I sent the message with the list of images and their sizes to see if that was the issue. Will wait for a reply.

    Thread Starter tsteinh

    (@tsteinh)

    Can someone please get back to me on this? The shop is down at the moment until I can get this resolved. Thank you.

    Thread Starter tsteinh

    (@tsteinh)

    The item in question has this:

    Regular price 0
    Weight: 19
    Dimensions: 20 14 19
    Shipping Class $25 and under

    If I make the price 0.01, I get a shipping charge calculated.

    Tried the same on another item that had a price and changed it’s price from $18 to $0 and it would not calculate a shipping charge. It calculates a charge if the price is $18.

    Regular Price: $18
    Weight: .6
    Dimensions: 12 5 3
    Shipping Class: $25 and under

    The shipping setting are UPS Ground only, pack into one box by weight, residential addresses. We use flat rate shipping but the $25 and under class has N/A in those settings.

    I tested the process on the UPS site and it never asks for a total price, so it does appear that price has no bearing. It calculates shipping given the weight and dimensions.

    Thread Starter tsteinh

    (@tsteinh)

    Happy to help!

    Thread Starter tsteinh

    (@tsteinh)

    OK, yes, recurring events is listed in the Pro Features. HOWEVER, it also mentions recurring events under the regular Features, hence, the confusion! Remove recurring events from the first list of features.

    • Each calendar can be inserted in a page, post or widget shortcode.
    • You can add photos to the events (all types)
    • Total Calendar, Timeline, Crazy, Schedule and Full Year types each event has its own color.
    • Recurring events
    • Possibility to preview the theme in calendar before putting it on the page.
    • This reply was modified 12 months ago by tsteinh.

    I entered a support question on the GoDaddy Pro system yesterday and got a similar response this morning. It appears we may be working now as well, but I am waiting to hear from the client whether all intended parties got the notification. We had 2 orders placed yesterday so I need to make sure they went through in email. Good to know you are back in business! Also good to know I was not imagining this issue!

    Well it does appear that Managed Hosting accounts at GoDaddy are having this same issue:

    https://wpmailsmtp.com/godaddy-managed-hosting-fix-emails-forms/?utm_source=drip&utm_medium=email&utm_campaign=newsletter&utm_content=%5BC%5D%20%5BNewsletter%5D%20GoDaddy%20Managed%20Hosting&__s=giovu5oqeny5yyhl1kb4

    I know this is a solicitation to buy WP Mail SMTP, which I have used other places, but it does bypass GoDaddy’s mail server. It also requires spending more money to fix this. I plan to contact GoDaddy and see what their story is today. Just wanted to share in case anyone wants to pursue this route.

    We had 1 log file from 2 weeks ago (before this issue was reported to me) but when I click ‘View’ it shows nothing.

    Thank you for your quick response, Darla. I have the system report so I’ll paste it here. This site is un’Managed’ WordPress, and I cannot do core updates, so we are using 6.2.2. They will update when they are ready. The processes were running fine 3 days ago and so I don’t see this as being an issue.

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    `

    Having exactly the same issue with a client. Need some assistance! All was working fine 2 days ago, and this happened before I updated the plugin. I did the update in case that was the issue, but it is still happening. Also hosted at GoDaddy.

    Thread Starter tsteinh

    (@tsteinh)

    My client has decided to move to an offsite way to show the family trees. He won’t be using this plugin going forward.

    Thread Starter tsteinh

    (@tsteinh)

    The theme is HitMag Pro and here is the list of plugins:

    https://snipboard.io/paSwCe.jpg

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