Hi Support,
I have the same problem as explained on top of stevesinyard.
followed the simple instructions but the viewer just loads showing the 3 bars then nothing – I tired with your sample shoe one and still does the same?
I also tried the sampleshoe.
as I believe your issue has been resolved already)
What was the solution?
I am using MAC and most of the time Firefox, but in Safari the same.
WordPress 3.8 and Product Viewer 2.0.
Thanks,
Julia