Megan

Hello! Upon further testing, the issue was a conflict with another plugin: WP-Optimize. After disabling, the payment went through no problem. Thank you for your help!

Hello!

Thank you for your feedback. It looks like there was conflict from the WP Optimize plugin. However, only using PayPal (pop up window) only works and not the Advanced Card Processing (from PayPal). When trying to use ACP, it still just circles like before.

Please advise.

Hello! Thanks for the update @bobbied Is there any way you can tell me what theme you use for the test site?

Hi @bobbied is there any update to this issue? If not I’ll have to use another plugin. Please let me know.

Hello, @bobbied thanks for your reply! We went ahead and tried via a staging site but had no luck. We disabled all plugins as instructed and switched out the theme, but no luck. The page remained the same.

I also asked Elementor support as well for an alternative and they provided the solution “you can create a new Single Post Template to get the layout you wish and set the “Display Conditions” to “Directory.” Still no luck. They investigated the issue and replied “I’ve checked it and replicated the issue. Unfortunately, it seems that the?Business Directory Plugin?overrides Elementor’s Theme Builder for the directory listing causing the template not to apply.”

Is this something that be fixed?

Purchasing the premium modules was never needed before, was that a new requirement?

Thank you for your feedback @newvibe.

In case anyone has this issue, caching was the culprit. My hosting company, WP Engine, was able to help by adding the URL for the cart to be excluded from caching. That solved the issue!

Thank you @newvibe! I will definitely use this code.

I believe it’s affecting both!

Is there an ETA on getting this issue solved? Will it send shipping details to PayPal or do I need to enable a setting?

That fixed it on my end! Thank you so much!

Hi @fhaps

Sorry for the late response!

According to the client, he’d like to make the form that’s on the cart page required in order to even purchase classes. The issue right now is the classes are being purchased without filling out the form and the client needs the form to be completed before a purchase is made. Not sure if it helps but the form is Contact Form 7 plugin.

Here are the answers to your questions:
* What type of products is your store selling? They aren’t selling products, they are actually classes. Students purchase the course and must fill out the form to ensure they are placed in the correct class.
* How does the form affect pricing? It does not. The form is only to make sure the students are placed in the correct classes.
* What is the entire workflow that you’d like customers to follow, from beginning to end? Add what classes they want to cart > fill out the form (this must be a required step before the user can even purchase the class) > Purchase the class / make transaction

Thank you!

Hello @mlchaves

Yes, that worked for me! The only problem is that new the product images are skewed on this page https://shopintheweeds.com/natural-skin-care/

How could I fix this?

Thanks a bunch! That solved it!

Thank you so much @stodorovic !

I added the code to my functions.php file

add_filter( 'wpseo_sitemap_content_before_parse_html_images', '__return_empty_string', 9 );

Worked like a charm! Thanks again!