trzl

I have an update…. I think I figured out the mystery.. at least in my case.

So.. I re-made my 25 question quiz after the update. And that solved the problem and quizzes were working fine.

So then I was editing the Results page to my liking and then page timeout started happening again!

After some trial and error and investigating.. I found that I had 1 typo in the result page. It was a lower case C that should have been an upper case C in the syntax of the results page.

As soon as I corrected that, it worked fine again.

So, in conclusion. Go through your results page with a fine tooth comb. IF you even have 1 minor error in the syntax of the Variables, then the entire results page times out.

There is no fall back in the code for this.

So.. Go through your results page and look for even the smallest of typos. That worked for me.

Hope this helps
-T

Hi tlecouffe,

Thanks for the reply. I am using HostGator.

However, I think quizzes that were created before the update, have to be re-created again in order to work. At least that how it seems so far in my initial tests.. Maybe try that and see if it works for you.

I will try that roll back plugin if I run into a dead end with this.

Thanks for the reply. I’ll keep you posted on the results.

-T

I’m having the same issues as tlecouffe

Once the answers are filled out and I press “submit”, the page just times out and eventually shows a blank page. Also, the plugin doesn’t show the results for this quiz in the dashboard.

I’ve tried disabling ALL other plugins. Also, I’ve tried switch to the 2015 theme as well. Neither of these has any effect.

Here is a link to the quiz
https://beyondfearfactor.com/quizzes/

Also, I have results from successfully completed quizzes dated 09/24 which was prior to your latest update. Which leads me to believe it could be this latest plugin update.

I hope this info helps is finding a solution.

Thanks in advance
-T

Well i did a restore from backup…. so the site is back up..

However, I will not upgrade to 4.3 any time soon.

Is anyone still using this plugin?

Here is the error message when I try to upload a still image for a video.

The site encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.
Error Message

Fatal Error: Cannot redeclare s3video_playlist_media_manager() (previously declared in /home8/xxxxx/public_html/tonyedgell/wp-content/plugins/s3-video/modules/playlist_management.php:89) in /home8/xxxx/public_html/tonyedgell/wp-content/plugins/s3-video/modules/video_management.php on line 136

Description

The S3 Video Plugin plugin code created an error that caused PHP execution to fail.

The code tried to create a function that already existed (s3video_playlist_media_manager()). This error typically occurs when the PHP file that defines the function is loaded more than once, which could indicate a bug in the code or that some modification is incorrectly trying to load the file again. This type of error can sometimes indicate a plugin conflict which can occur if two plugins try to use the same function name.
Solutions

Invalid code modifications can cause this problem. If you have made any modifications to the plugin, remove them and try to load the site again.
It is possible that this plugin’s code is out of date and that an upgrade is available. Check with the plugin’s author to see if an upgrade is available.
There may be a conflict with another plugin running on the site. Try upgrading the other plugins on the site. A plugin conflict can be ruled out by deactivating all the other active plugins on the site and checking to see if the error still occurs.
The S3 Video Plugin plugin may not have been fully uploaded. Uploading the plugin again could fix the issue. Important: If you do this, you will lose any modifications made to the plugin.

Error Source Details
Type Plugin
Name S3 Video Plugin
Version 0.983
Author Anthony Mills
Path /home8/xxxxx/public_html/tonyedgell/wp-content/plugins/s3-video
File modules/video_management.php
Other Software Details
WordPress Version 3.9.2
PHP Version 5.4.30
Full Error Details
Type Fatal Error (E_ERROR)
Message Cannot redeclare s3video_playlist_media_manager() (previously declared in /home8/xxxx/public_html/tonyedgell/wp-content/plugins/s3-video/modules/playlist_management.php:89)
File /home8/xxxx/public_html/tonyedgell/wp-content/plugins/s3-video/modules/video_management.php
Line 136
Type Description This type of error indicates that PHP cannot continue to run the code. Typical causes of this type of error are code bugs that have typos, missing or incomplete files (such as a file that was only partially uploaded), and the code using more memory than it is allowed.

Note that this message is generated by iThemes.com products when an error is encountered on the site. While an iThemes product is generating this message, it is not necessarily the cause of the problem.

Thanks for that. I also found a work-around. It’s not the most ideal solution, but it works.

I just copied the code from the theme’s CSS file and pasted it into the top of the plugin’s css file.

It’s not pretty but it did work.

I’m having the same issue. This happened on two different themes. Anyone find a fix?