TrusTech

The compatibility is a manual process. A code to declare that you are compatible. It is not based on testing. Please check this link:

Declaring extension (in)compatibility

If you are facing any operations problems, please let us know.

Hi Philip,

We don’t have special storage. We just add the custom states and leave the storage handling for Woocommerce. Accordingly, as far as the information we have about HPOS, it should work.

Did you face any error messages?

Unfortunately it is in the DNA of the Woocommerce REST API for the end point you are using. It has nothing to do with our plugin which added the state for you. The end point you sent sends the state code only.

Please check this documentation: https://github.com/woocommerce/woocommerce-rest-api-docs/blob/trunk/source/includes/wp-api-v3/_shipping-zone-locations.md

You can consult the WC documentation for a different end-point or you can customize the REST API itself to include the name in the object.

Hope this helps.

support(at)trustech.net

It would be great if you can email the support team the request you are sending and which end-point of the API you are hitting. We will try it out and see if we can help you with that. Please, use e-mail and don’t reply in this thread to better protect your privacy.

Hi and thank you for contacting us. Not sure if we’ve get it right, your are trying to retrieve a shipping zone name. Right?

If so, we don’t do any changing for the shipping zones formation or name, we just change the states sent for the different dropdown lists.

Hope this help.

Hi Maxmenar,

Sorry to hear that you are facing a problem with our plugin. If you can email us with a login link and credentials we can check it for you.

Dear Gmucheru,

Sorry to hear it didn’t work for you. It would be great to tell us what exactly is not working?

Thanks

Hi,

Sorry to hear that. Can you please provide more data about your current configuration?

We couldn’t generate the error on our side. But with more data from your side we may be able to help.

Hi Bashiachuki,

You can edit the plugin to apply the type of sorting you require.

Best regards

Hi bashiachuki,

You are correct. They are alphabetically sorted as per customers’ requests and as it makes sense to try to find your state name based on the alphabetic order. This is currently the only sorting used.

Best regards

Thank you so much and we are always here to support you if you need any help.

Very sorry to hear that. We’ve sent you an invoice that you can use to pay.

Hi Newlinefirm,

The Free version can only add states to a single country and can not change states in a pre-populated country such as USA for example.

The Premium version can add states to any number of countries as well as add or delete states to pre-populated countries such as USA, India… etc.

Dear Newlinefirm,

Unfortunately, we had this feature in the premium version before, but it was discontinued based on customers see it as a confusing function.

Still, you can first mark the state -> right click -> copy. Then delete the state and re-add.

past the state -> carry any changes in spelling -> write the code -> click Add

Hope this answers your inquiry.