troop236bsa

Ok, I think I got everything fixed. If I come across anything, I’ll open up a new ticket. Thanks for your help.

Thanks, I did update my theme and then reactivated my child theme. The original issue is resolved, but there are still some quirks. When I have the time to go through and tweak the child theme, I’ll let you know if everything’s fixed.

@britner thanks for the update. I’ll work on it and get back to you. I was messing around with it before and, despite thinking I fixed all instances of ‘kadence,’ the site was even more broke than before. So somewhere something is going wrong and I’ll have to edit each file piece by piece until I figure out what’s not working correctly.

Please update us all here when the theme is updated just so we know. Thanks again.

I reactivated the main theme and that seemed to have proven all your points – it’s the child theme.

The whole point of a child theme is to prevent customizations from being wiped when you update a theme. If you ask me, that’s essentially what happened here. I’m now having to go through several files to change inordinate amounts of code in an attempt to resolve this issue and have my site working on the front-end.

It’s still not fixed on my end (something’s still wrong in my child theme somewhere), but I do believe this is the issue like many of you said.

@hannaritner, please check again. You must’ve seen my site as I was in the middle of testing an old version of the theme. I’ve since re-added the latest theme and the issue is there.

Hannah, my bad. I meant, it’s definitely not a plugin. It’s the theme that’s not working. Hope it can be fixed soon.

@hannah

I, too, am having this issue. Everything was working fine until this new update. I deactivated all plugins and cleared my cache and the issue persists. It’s definitely not the plugin. Trying to find a download for the previous version to reinstall in the meantime…

Here’s an example of page where all the content below the header & menu is missing: https://www.troop236bsa.org/blog

EDIT: A word.

• This reply was modified 7 years, 4 months ago by troop236bsa.
• This reply was modified 7 years, 4 months ago by troop236bsa.

What is the current function of the categories then? Are they only for backend sorting? I’m just wondering why there’s the option to create categories for listings without having the option to sort them on the frontend.

Thanks

+1. Would love to add recaptcha to login, both on the login page and the login widget.

David,

Thanks for the quick reply.

That’s fair enough. Thought I’d ask!

Micheal, I’m assuming you have tried what I did and disabled all plugins and reverted back to the theme to try and see if the password reset worked?

A redirect function would look something like:

function redirect($url, $permanent = false) {
	if($permanent) {
		header('HTTP/1.1 301 Moved Permanently');
	}
	header('Location: '.$url);
	exit();
}

You say that this issue only happens with some logins. So you’re saying some users cannot reset their password and some can? What happens when the people who can’t, try to reset their passwords? Is there anything unique about the users that can’t?

Ah, thank you so much. I apologize for taking your time thinking this was a plugin/theme issue. I turned off all the plugins and still had the issue so then I defaulted to the TwentySixteen theme and still had the issue.

So I went to my child theme files and found a redirect function in my functions.php file. Deleted it and now everything works fine. Password resets with TML and my theme. Thanks for helping me diagnose!

Hmm, I went into my FTP and changed the name of the plugin to disable it and then when I went to mysite.com/wp-login.php, there was no way for me to reset my password. There was a link to Register and a line ( | ), but no “Reset Password” link.

However, by going to mysite.com/wp-login.php?action=lostpassword, I was able to send a password reset to my email. I clicked the link in my email which brought me to a page to either use the automatically generated password or to create my own. I created my own password and ran into the same problem.

“ERROR: The password you entered for the email address [email protected] is incorrect.”

So this means that this is an issue with WordPress, not this plugin? Something’s wrong with my wordpress reset password function I take it?

If by customize you mean any sort of extra code, no. Under general, I have checked:

• Enable “theme-my-login.css”
• Login Type: username or email
• Modules: Enable Custom Passwords, Enable reCAPTCHA, Enable Security and Enable User Moderation

Otherwise the form is not at all customized. I even had uninstalled and reinstalled the plugin to reset the pages in case I had messed with them.

I just tried that and received no PHP errors. Also, even when all plugins are disabled, this issue persists. I also uninstalled and reinstalled the plugin. I am still having this issue.