I have to check if the orders disappeared before or after deactivating the plugin. I take a closer look first.
Sure, the conversation number is: 130028.
Hello @skyvergesupport thanks for the reply. Do you think this may be the cause of the problem? Yes we have a plugin for custom status in our site: https://mundopetit.cl. In fact we use the official Woocommerce plugin:https://docs.woocommerce.com/document/woocommerce-order-status-manager/ (pro version). Made for your team! We deactivated the plugin because we have and issue with the plugin. I have opened a ticket on your website.
We are really very concerned with this
