Tripetto

Hi there, thanks for your message.

The plugin is indeed temporarily not available on the free Directory Listing of WordPress. We are working with the WordPress team to get that back online as soon as possible. In the meantime all active installations should not be affected by this temporary unavailability of the free version of our plugin.

If you have purchased a license, you can always download your Pro version of the plugin via the confirmation email you received after your purchase. You can then install that and use your license key to activate it.

Hope that answers your question and helps you in the right direction. For now I will close this topic, but feel free to reply if you have any other questions on this matter.

Hi, thanks for your message.

All styling options are indeed available in the free plan, so that should work of course. Only removing the Tripetto branding is a Pro feature inside the Styles pane.

Apparently something strange is happening on your installation that we would have to investigate. We’d love to do that for you via our main support channel (which you already used in the meantime). Please reply to that support thread. For now I will close this thread on www.remarpro.com.

Hi, thanks for your message.

From within Tripetto there is no direct link to store data in custom fields. But Tripetto has some options that can help you with this:

1. Via webhook: Tripetto can execute a webhook for each form submission. With that you can see if there are automation tools/plugins that can help to store the data to custom fields.
   More info: https://tripetto.com/help/articles/how-to-connect-form-responses-to-automation-tools/
   And more info about using automator plugins: https://tripetto.com/help/articles/how-to-automate-actions-inside-your-wordpress-site-using-automator-plugins/
2. Via WP hook: Tripetto also has a WordPress hook that you can use to execute your own code after a form submission. With that you can execute any PHP serverside code after a form submission. Developer skills are required for this.
   More info: https://tripetto.com/sdk/docs/applications/wordpress/api/hooks/tripetto_submit/

Hopefully any of these help you in the right direction.

Thanks for your review Alex! Happy to have helped you in the right direction ??

Thanks for your review Mike! Tha’s exactly what we aim to do with Tripetto ??

Hi there, thanks for your message.

Tripetto does not store any data from unsubmitted form entries. The user always has to actively submit the form to share its entered data.

In regards to the GTM integration: that indeed enables you to send data to GTM, but that only includes meta data from the form, like the form name and block (question) names. This does not include the entered data from the respondent. The tracking features are only meant to track form activity; not to extract response data.

Hope this answers your question on this matter.

Hi, thanks for your message. Let me answer them one by one:

1. Tracking is indeed only available in the Pro version of the plugin.
2. Custom-CSS is possible, also in the free version. I do like to note that customizing CSS is not a key feature of Tripetto and is somewhat limited. It is also only possible in embedded forms. This article explains how to use it: https://tripetto.com/help/articles/how-to-use-custom-css-in-embedded-forms/
3. If you embed the form, the form indeed aligns to the side of the container, so it can blend with the rest of the content. If you want to change that, you might have a look at custom-CSS, but because of the way the custom-CSS works in Tripetto, you’ll have to alter this for each question type you have.

Hope this helps you in the right direction.

Thanks for the kind words ?? Happy to hear our support was helpful to you as well!

Thanks for your review! Happy to read both our plugin and our support is appreciated ??

Great to hear the issue is resolved. I must admit that today’s update didn’t have any relation with the issue you were experiencing, so I’m not sure what this issue caused in the first place and how it’s solved now.

Anyway, since the issue is resolved now I will close this topic. If you run into this issue again, please feel free to re-open this topic again, or contact us directly via https://tripetto.com/support/

Hi, thanks for your message. Emojis should be possible to use of course and we didn’t change anything in that behavior. We tested this on our end and this doesn’t give any issues on our end.

To be sure the issue is indeed caused by the emoji, my first question would be if it is possible to store a form without emojis? Or do you also get errors then?

Since we can’t reproduce this on our end, I think we will have to temporary login to your WP-Admin to investigate what happens exactly. Could you contact our support at https://tripetto.com/support/ and grant us a temporary login? Of course we only login to investigate this particular issue and we don’t do anything else in your WP-Admin. Thanks in advance!

Thanks for your review and valuable feedback on the alignment of the welcome and closing message. That’s definitely something we have noted for a future update!

Hi, thanks for your questions.

1. Tripetto itself is not able to create WordPress user accounts. The only possible workaround for that would be to setup an automation with the webhook connection of Tripetto. With that you can automate follow-up processes for each form response that gets submitted. More general info about webhooks can be found here: https://tripetto.com/help/articles/how-to-automate-a-webhook-to-connect-to-other-services-for-each-new-result/
   With that it’s also possible to automate things with WordPress automator plugins, like AutomatorWP and Uncanny Automator. Such WordPress automators often can do things inside your WordPress site, like creating an account. More info about using such automator plugins can be found here: https://tripetto.com/help/articles/how-to-automate-actions-inside-your-wordpress-site-using-automator-plugins/
   
   For example AutomatorWP has these actions in WordPress, which includes an action named ‘Create a user’: https://automatorwp.com/add-ons/wordpress/
2. This question has largely the same answer: form within Tripetto it’s not possible to do payments, but it would be possible by connecting your form responses to other services, using Tripetto’s webhook. Please note that the payment then gets done after the form submission and outside of Tripetto. I must admit I don’t know the exact possibilities of such payment solutions.

Hopefully the above answers your questions and helps you in the right direction. Please let me know if you have any other questions.

Thanks for your review, it’s great to hear you like Tripetto so much! Don’t hesitate to spread the word if you can ????

Thanks for your short & powerful review! Much appreciated by the whole team ??