Tripcweb

woocommerce seem to not be bothered about their clients.
1 year ago, i complained to them that it took 8 days to reply to my submitted ticket and they explained that they know they need to improve and that they were currently hiring new “Ninjas”.

That was 1 year ago.
6 months ago, opened another ticket…and suprise, surprise, i got the same response and reply!

Now, today, i opened a new ticket and i might as well go on holiday for a week whilst they think about getting around to replying.

woocommerce – terrible, terrible service.

That’s excellent news!
Glad i could help.

I’m just another woocommerce / paypal user. I saw your issue posted and was interested in helping to solve it….i like to solve problems ?? Keeps the mind fresh!

Good luck with your venture.

Just found this which may help….

In your paypal account, go to “Profile”
Select “Profile and settings”
Select “My selling tools”
Under “Getting paid and managing my risk” select “Update” for “Block payments”

Allow payments sent to me in a currency I do not hold: = Yes, accept and convert into xxx

Block accidental payments: = No, Allow….

Select “Save”

This may solve the issue of you needing to “authorise” each payment you receive.

Let me know what happens.

Yep…

Go to admin and take a look at one of the recent orders.

To do this, see the list of orders and click on the order number for one of them.

In the order notes on the right hand side of the order page, do you see 1 or more order notes?
You should see status updates such as:

Booking #77177 status changed from “in-cart” to “unpaid

IPN payment completed

Order status changed from Pending Payment to Completed.

Booking #77177 status changed from “unpaid” to “paid

The important one here is the “IPN payment completed”

Do you see this one?

Or are there other order notes which are not listed above?

If you can paste the order note texts here it might help to find the issue.

But you should also take a good look at your paypal account and the settings for paypal in woocommerce too.

In woo commerce, that’s the only way to auto complete all of your orders.

if your orders are not auto completing (if they are always “on hold”) remember that your customers are also not getting the order confirmation emails….until you manually update the order from “on hold” or “processing” to “complete”.

The auto complete bypasses all of this and auto completes all orders, which results is happy customers because they instantly receive a confirmation and notification that their order placement is confirmed.

My apologies…

It’s a plugin that i am using to achieve this:

https://www.woothemes.com/products/woocommerce-order-status-control/

As long as an email address shows as verified in your paypal account then you should be good to go on that email address instantly.

For the autocomplete:

Go to wp admin – woocommerce – settings – “general” tab and check that the setting “orders to auto complete” is set to “all orders”.

Still getting the following error:

[Jan 02 16:04:06:1451750646.435751:2:error] Scan terminated with error: Invalid response from Wordfence servers.

Check the email address that you have set in woocommerce for paypal payments to be sent to.

Login to your paypal account and see what the status of the payments are.

There are settings in woocommerce which you have to adjust to autocomplete orders.
Go to wp admin – woocommerce – settings and check that the setting “orders to auto complete” is set to “all orders”.

This thread is not really about the canvas theme specifically.
I’m not using the canvas theme.

@Scio Mondo, i kind of agree with you that specificly, that is not about themes – it’s about wordpress releasing something which is not compatible with the themes.

However, in the lack of any statement or guidance being issued by WP about this matter, the majority of people with this issue are looking to their theme authors to solve the problem.

Probably best to just restore the back up that you did before upgrading.

@ironicmoka What theme are you running?

Thank you Karl, i’m already aware of that (duplicate) thread.

Ahh, i understand now… it creates an error log for admin to view.