trembol

yes, thanks

Thanks for your answer, I’ve just resintall the plugin, let’s see if that helps.
Best

Not sure how to customize the URL. I thought that the URL was created by the plugin, anyway i’ll try to research and see if i find a solution.
Thanks.

Hi, just a quick update, the hosting company told me that it has not do with them, but gave me the clue that the error probably comes from the way the URL is created:

https://send/?text=https%3A%2F%2Ftrembol.com%2F%20

Looks like the browser interprets that the domain is “send” and that is why it can’t redirect to it
Is that URL the correct one that SimpleShareButtons creates normally?

Thanks.

Thanks a lot for the suggestion, while i’m afraid that is not the issue, because the post talks about my connection (browser, computer and operating system mostly for PC rather than mobile). The issue i’m reporting happens to every single person i’ve asked to try (with thier own connections and devices), even in different countries.

If you can go to https://trembol.com/en in your mobile device, scroll down until the Whatsapp button and try it, i’m sure it won’t work for you either.

I’m going to ask my hosting provider just in case, but i doubt it has to do with them.

If you can think of any other root cause, please let me know.
Best regards

Hi thanks for your answer, but unfortunately the issue remains for me and anybody else that i’ve asked to try in their mobile devices.
The error that the browser (Chrome mobile) gives me is:

This site can’t be reached
send’s server IP address could not be found.
Try:
Checking the connection
ERR_NAME_NOT_RESOLVED

Can you please take a second look?