treeflips

What bugs, may I ask?

Yes, it can and does export. But I’m not sure it exports the data you need. Please list an example line of data in the way you want it organized. From there, we can answer if it does that or consider building in that functionality.

Please don’t purchase until we’ve confirmed that it does what you want.

Here it is… let’s see if the moderation let’s this through. https://wpjohnny.com/downloads/pro-reports-for-memberpress-paid/

Hi, that type of stuff is going into our paid plugin which was just finally released.

I’m sorry to say but this isn’t priority for me right now. Will fix it later when I get around to it. I suppose if enough people complained and/or donated to the cause, that would certainly help speed things up. You could also have another dev fix it and submit to our GitHub.

Thanks for updating. Am curious to know how you fixed your own issue.

@danceninjas this is a really good topic to cover with many business and technical nuances. I’m going to think out loud and you play along as much as amuses you.

Questions to ask:
– Are these products offering both MONTHLY & ANNUAL subscriptions? Or just monthly? (Or it depends?)

How churn is calculated:
– From business point, simply take remaining users at end of cycle and subtract from total users at beginning of cycle.
– But from programmatic calculations, we have to wait for user’s subscription status to expire when they don’t pay the next cycle.

So that means…annual subscriptions should have only annual churn calculated. And monthly subscriptions can have both annual and monthly churn calculated.

Then gotta decide what date range to calculate the churn. An overall lifetime average monthly/yearly churn rate is easy. But I have a sneaky suspicion you want to have churn rate of the products over any month/year. It’s a lot of calculations…I suppose all is possible if you don’t mind your server doing a ton of crunching.

The last part is how to visually display this.
– To show annual churn rate across many years…user selects ALL TIME date range, and a table displays different churn rates across numerous years.
– To show annual churn rate across many months…user selects YEAR or date range across multiple months, and a table displays different churn rates across numerous years.

Charting issues/questions:
– The issue with annual churn is associating it’s churn year to the time of signup, or time of payment cycle ending. For example….product sign happens in FEB 2021 and wasn’t renewed in FEB 2022. That’s counted towards churn year 2022, right?
– For subscriptions that haven’t finished their first payment cycle yet, we assume these are not calculated in any churn percentages, right? Since we don’t know whether they’ll continue or not.
– You wanted only member churn? Or revenue churn as well?

With these X-Y charting necessities, it absolutely has to be its own tab, I’d say. Is everything I’m saying more or less what you want?

• This reply was modified 2 years, 10 months ago by treeflips.
• This reply was modified 2 years, 10 months ago by treeflips. Reason: adding clarity
• This reply was modified 2 years, 10 months ago by treeflips.

@add25 & @suntower

Thanks for your feedback, guys. I’m just trying to clarify which is the problem:

1. User makes a comment (which is put into moderation and not immediately published). Admin expects email here but doesn’t receive the email?

or

2. User makes a comment (which is put into moderation and not immediately published). Admin replies to this (still unpublished) comment but original commenter does not receive the email?

or

3. Another scenario that I didn’t understand?

• This reply was modified 2 years, 10 months ago by treeflips. Reason: tagging users

Thanks for the suggestion, will look at it!

That text is hard-coded. Only way to change it in the theme is using JS which is more hassle and code-load IMO. In a future revision, I’ll update the plugin to allow you to put your own text.

• This reply was modified 2 years, 10 months ago by treeflips. Reason: making it better

Ok…hmmm, I’ll have to think about this one.

Thanks for your feedback, I’ll try to add this later.

Yes, it’s a common issue. If you can provide a url, I can try some testing myself.

I suppose I can add this feature later but for now…go into the plugin file and replace that text manually. It’s not too hard.

This plugin is a fork. So I’m not expecting any compatibility with the original one.

The way we built it was to switch the checkbox functionality. I supposed would could put it in another option name or something on the next update to avoid this conflict.