trbelt88

While waiting for a fix for this, I’ve found the simplest and most reliable issue is to simply have the page reload.

$( ".mobile-menu a" ).click(function() {
  window.location.href = this;
  location.reload();
});

• This reply was modified 4 years, 9 months ago by trbelt88. Reason: forgot to add hash to url before reloading
• This reply was modified 4 years, 9 months ago by trbelt88. Reason: removed invalid function name

@ryancowles thank you! I’ve followed your steps and look forward to any insight you can provide.

Hi @ryancowles,

We upgraded to the most recent version of jetpack. Since then, subscribers aren’t getting notification emails when a new blog is posted. To see if it was only happening to old subscribers, I tried subscribing with a new email address and I never even get a confirmation email (I checked the junk/spam folders too). The feature is enabled so I’m not sure why that’s not sending out. I don’t have any of the plugins enabled that are known to cause issues with Jetpack. I did notice, that the jetpack dashboard isn’t loading any statistics in my wordpress admin dashboard. In order to view the site stats, I have to click “view more stats on wordpress.com” in order to see them, or click “View old stats”. In addition to all of this, When trying to enable certain features through the jetpack dashboard, I get the following error message: Protect failed to activate. SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data. Let me know if you need more information.

Thanks you!