transdirect

Hello Everyone,

We have just released updated version of wordpress plugin. Please update plugin in your site and let us know if you are still facing any issue. This updated version will fix your issue.

We appolofize for any inconveneince you faced.

Please let us know if you are facing any issue and we will get back to you asap to solve it out.

Thank you.
Transdirect Support Team

Hello

We have recently released updated version of Transdirect plugin compatibile with WordPress v5.0.2.

If you face any issue, don’t hesitate to get back to us.

Thank you.

Hello

Thank you for providing more detail on issue you face. We will look in to that and it will be updated in next release of plugin.

Thank you.

Hello

Thank you for highlighting typo mistake. We will update it in our next release.

Thank you.

Hello

Thank you for contacting Transdirect. We are already working on plugin support for WP v5. We will release it soon.

Thank you.

Hi,

Good day,

Just following up. Are you still encountering this issue?

Thanks

Ok Thanks.

Let me know if you have any questions.

HI,

I need to consult our operations on how to charge small items. But Transdirect needs to have items in a Box (Carton), Pallet, Tube, Satchel, Crate or Skid.

Please let me know if you have any questions

Thanks

Hi.

Good day,
Thank you for contacting us for assistance with your Transdirect integration.

We have recently launched new features into our various modules and are providing technical support free of charge.
To enable us to investigate your issue further we will need some additional details:
-Your Transdirect Account Email and Password;
– Your website Admin URL;
– Your website admin username and password;
– Your FTP/CPanel Login / Password;
Please take note that any shared credentials are secure with us.

Once we have received those details, we will be able to troubleshoot this further and we aim at providing a response within 1 business day.

Our current set of features, covers the vast majority of required scenarios to enable a business to offer an outstanding e-commerce shipping solution but we are not able to make any changes or customizations specific to your business, as part of our free technical support.

We look forward to your feedback and please let me know if you have questions.

Best regards,

Hi,

Sorry for the overdue response.
Are you still getting the issue?

Please let us know for any more issues.

Thanks

Hi,

Is it inside the carton? Transdirect measures dimension length x width x height (in CM) and the weight (in KG) for a carton.

Thanks

Yes, Verion 4.0

Thanks

Hi,

Thanks, yes – that update is in plans right now.

Thanks

Hi,

Thank you for contacting us with regards to the transdirect plugin.

Are you updating a plugin or fresh install?

Please do message us at our support portal, [email protected]
It is best to discuss there so that our developer can look at your issue with confidentiality.

Thanks

Thanks, if you have any questions please message us at [email protected]

Thanks