transdirect

Hello @nordicfit

Our Technical support team contacted you to get more information regarding your server using support ticket. You can reply back them on that same email to provide information.

Thank you
Transdirect Support Team

Hello @nordicfit

Thank you for contacting Transdirect Support.

Can you please provide us your email id so our technical support team can get back to you asap to solve the issue you are facing.

Thank you,
Transdirect Support Team

Hello @misvinay

Thank you for contacting Transdirect Support.

Can you please provide me your email address so our technical support team can contact you further for issue you are facing?

Thank you.
Transdirect Support Team

Hello @katmacau

Thank you for contacting Transdirect Support.

We improved performance in this plugin as well as added a feature to support latest version of PHP 7.4.3.

Let me know if you have any more query.

Thank you.
Transdirect Support Team

Hello @kytsym

Thank you for the followup.

We replied to support ticket already. We can discuss further over Support ticket.

Thank you.
Transdirect Support Team

Hello @allan_james,

When your orders sync from your wordpress website to Transdirect, it will not sync any notes/additional info from woocommerce to the Transidrect account.

Please let me know if you have any more query.

Thank you.
Transdirect Support Team

Hello Scott,

Thank you for your reply.

Our Tech support team has contacted you on [email protected] for further detail.

Thank you.
Transdirect Support Team

Hello,

We apologize for any inconvenience.

Can you please provide me your email address so our support team will contact you to get more information about your website so we can look in to the issue you are facing.

Thank you.
Transdirect Support Team

Hello,

Thank you for your reply.

If you have any more query, you can contact us as [email protected]. We will get back to you asap.

Thank you.
Transdirect Support Team

Hello @ozcoolie,

We apologize for any inconvenience.

Can you please provide me your email address so our support team will contact you to get more information about your website so we can look in to the issue you are facing.

Thank you.
Transdirect Support Team

Hi Twinstar1,

We apologize for any inconvenience.

Can you please provide me your email address so our support team will contact you to get more information about your website so we can look in to the issue you are facing.

Thank you.
Transdirect Support Team

Hello,

We apologize for any inconvenience.

Can you please provide me your email address so our support team will contact you to get more information about your website so we can look in to the issue you are facing.

Thank you.
Transdirect Support Team

Hello,

We apologize for any inconvenience.

Can you please provide me your email address so our support team will contact you to get more information about your website so we can look in to the issue you are facing.

Thank you.
Transdirect Support Team

Hello,

We apologize for any inconvenience.

The error message “Please check module settings in transdirect account.” will only appear when your module is not configured in your member area. i.e default dimention is not set, none of the rules has been setup. I have checked your website and I can see quote is generating without above message. https://ibb.co/7njSMPk

Please let us know if you have any more query on that.

Thank you.
Transdirect Support Team

Hello Everyone,

We appolofize for any inconveneince you faced.

We have just released updated version 6.7 of wordpress plugin for missing file. Please update plugin in your site and let us know if you are still facing any issue. In previous version we added missing file already but when it goes to wordpress store, it was not considered in plugin that’s why many people faced this issue.

Let us know if you face any issue with latest version of 6.7

Thank you.
Transdirect Support Team