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  • Forum: Fixing WordPress
    In reply to: Site not working
    Thread Starter Trane-GNP

    (@trane-gnp)

    Well we are still having this issue with the website (https://trane-gnp.com/)
    After doing the WordPress update to 3.9.1 it works anywhere from 3 minutes to 3 hours, and then it goes blank again. The Index.php file seems to go from 418 bytes to 0 (not sure what is doing this).

    Here is what I have done so far with no solution:

    All plugin’s disabled.
    Plugin’s folder Renamed in FTP.
    Manually updated WordPress to 3.9.1 via FTP. Deleted everything except for wp-content and did a fresh install.
    Contacted the host (Intermedia.net) and they couldn’t come up with a fix or any problems on their end.

    If I re-install the update and turn the Paid Ovid Theme OFF, the problem seems to be resolved (tested for 24 hours). I have contacted the designers of the website and apparently they were hands off in 2012, and in order for them to take a look/reinstall the original theme I need to pay $$.

    I can attach the apache access and error logs if that will help.

    Anything you can think of to help would be appreciated.

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