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  • Earthlink had to disable the earthlink web analytics plug in, I cleared cache it is now solved for me.

    Developers manually disabled the earthlink web analytics tool then I cleared the cache and now it works for me. Solved!

    There seems to be a lot of extra code on mine compared to that one, hoping they are working on it; “tinymce” on mine has two extra mentions when I did a CTRL-F on the word 249 on original verses 251 on mine. Sounds like Earthlink needs to work on it. I will keep updating this thread. Thank you for your insight!

    That is great news! I tried clearing my cache, it still won’t stay disabled on mine… but at least someone is making progress – thank you for your post it has helped me also!

    Update: This was the reponse: ” It seems like there is a issue with the java script with WordPress and your analytics application. As a work around we would recommend to run a new report through analytics and save the data since you will need to disable the pixel code (but disabling the pixel code will cause the Web Analytics data to be lost). Once a backup has been collected, disable the pixel code in your
    analytics application (Control Center -> Web Analytics -> Advanced -> Manage Pixel-Code -> Disable Pixel-Code -> Ok).
    When the application is disabled the content of the page in WordPress page should appear to display properly. If you wish to collect the web stats you can install a WordPress analytics plugin.
    Please retest and confirm.” However it will not save the disabled status, it keeps going back to enabled so now they are looking into that issue….. stay tuned… maybe it will work for you…

    This was the reponse: ” It seems like there is a issue with the java script with WordPress and your analytics application. As a work around we would recommend to run a new report through analytics and save the data since you will need to disable the pixel code (but disabling the pixel code will cause the Web Analytics data to be lost). Once a backup has been collected, disable the pixel code in your
    analytics application (Control Center -> Web Analytics -> Advanced -> Manage Pixel-Code -> Disable Pixel-Code -> Ok).
    When the application is disabled the content of the page in WordPress page should appear to display properly. If you wish to collect the web stats you can install a WordPress analytics plugin.
    Please retest and confirm.” However it will not save the disabled status, it keeps going back to enabled so now they are looking into that issue….. stay tuned… maybe it will work for you^^

    We have same issue, our hosting provider is currently looking into it. Will post any possible solutions when I hear….

    We are having this same issue also, I have tried clearing cache, disabaling plugins, as of this morning our hosting provider(earthlink) has opened a ticket and are looking into it on their end as of now. I will keep watching this thread and post any updates I might find out but they said it could take until Monday. Nice to see we are not the only ones….

Viewing 8 replies - 1 through 8 (of 8 total)