traceybarron

Hi, my users are having problems resetting their passwords on my website. They receive the following message: Password reset email failed to send

My host SiteGround said it is a conflict between the Uncanny LearnDash Toolkit plugin and my security plugin (Shield). Do you know how I resolve this issue please?

I am also using WooCommerce.

Thanks,

Tracey

Thanks for getting back to. There doesn’t appear to be a pattern to it either. ??