TraceMyIP

Erin,

Please submit a support ticket at the link below and we’ll immediately investigate:
https://www.tracemyip.org/contact.htm

You’re welcome. Any other questions, you’re welcome to submit a tech support ticket via your TraceMyIP console.

Here’s a quick video that shows how to access your statistics and visitor data:
https://www.youtube.com/watch?v=_0KYemKcqTI

Hello:

Please login to your account to see all the information that’s captured. The process is fairly simple as explained in the steps within the plugin menu:
1. Install the provided visitor tracker code
2. Login to your TraceMyIP.org account within the wordpress by clicking on TraceMyIP / Reports. Once logged in, click on your project’s name to access all the information instantly in real time.

If you have further questions, please submit a technical support ticket via your TraceMyIP account and we’ll immediately reply with the answers.

Hello:

Our support hours are Mon-Fri between 10am and 5pm. We have received your inquiry on Saturday night and do our best to answer all your messages. This appears to be a WordPress issue which did not allow you to uninstall specific WordPress plugins. Please reply to our message and we’ll help you to resolve an issue with your WordPress installation, since the uninstall procedure is not an issue with TraceMyIP WordPress plugin.

Hello:

If you have installed the tracker code generated by TraceMyIP in the correct plugin input box, then the icon should appear. If not, perhaps your WordPress template does not support some of the common header or footer placement functions. If you’d like, you can submit a technical support ticket from your TraceMyIP.org account and we can assist you to make it work with your WordPress template.