tptools

Hi @fyrakins,

I actually gave up on Shuttle Themes altogether. Support is terrible and the theme is very buggy with few updates for compatibility. I have switched to Elementor Pro and love it! Support is excellent and there is a free version which has a lot of features. You don’t have to be tech savvy and there are a lot of beginner tutorials on YouTube. Very well supported!

I would also suggest also Astra Theme. It is excellent and lightweight with great features. There are pro versions available at a reasonable price.
https://wpastra.com/

I have had the pro theme for 2 years and I regret the purchase. The support is terrible and the theme is rarely updated. In fact, it is not compatible with woocommerce as we speak and some of the files must be replaced with the default woocommerce files. A year ago, I opened a ticket for a woocommerce product listing display issue and the issue was still unresolved after 9 months. I actually went into the template files myself (and I’m not even a programmer) and fixed the issue myself. They wanted me to pay to have it fixed even though it was a problem with the theme. It takes at least a 14 days for “support” to even respond to submissions. The theme itself is very heavy and really drags the site speed down. I would move on and select another theme. I am doing the same. I am currently using the Hello theme with Elementor Pro on another website and I love it.

I figured the problem out. I didn’t choose a popup event. Thanks!