toto135

Hello, The last time, it was an issue with insite payment. This time im trying 2checkout hosted payment.
The status in 2checkout dashboard is “FINISHED” I have also tried disabling cache plugins on my site, but still the orders dont get updated..

Please advice.

Thanks!

Hello, I have activated the 2checkout hosted payment. The payment is done correctly, but after an order is marked as finished in 2checkout. The order status is not updated in woocommerce. I have setup the INS links as the setup options:
https://floristeriacamelot.com/?wc-api=WC_Gateway_QC_TwoCheckout

Can you advice what could be wrong?

Thanks!!

Hello, I installed the new version and Im getting the same issue, there is just one communication, and the process fails:

02-12-2020 @ 09:35:40 – Order ID 2732
02-12-2020 @ 09:35:40 – WC API ==> WC_Gateway_NM_TwoCheckout
02-12-2020 @ 09:35:40 – Message Type/Fraud Status: INVOICE_STATUS_CHANGED/pass
02-12-2020 @ 09:35:40 – Payment Status Clear with Invoice ID: 250292923301
02-12-2020 @ 09:44:51 – ========== Payment Procesing Started: args =========
02-12-2020 @ 09:44:51 – sid=102697741&mode=2CO&merchant_order_id=2733………

Whean I look at 2checkout INS messages log, these type of failed payments dont show any communication…

I have tried with my credit card and it works fine, but when international users try to pay the get the error message.

Hello the demo mode is Off, I have tried with other plugins with hosted payment (which I understand is when the customer is redirected to 2checkout.com to complete the payment and then returned to the shop). Thas has worked for me, but I rather prefer to have the inline payment as it is faster for the customer.

One thing I noticed when I made a test yesterday is that sometimes, 2checkout will ask for an additional security PIN which is sent to the customers phone number (like an extra security measure). This sometimes appears when using the hosted payment, after I clicked cancel I was redirected to the checkout page with a “Authorization denied” message, and the order appeared as a new order and was marked as “not paid”. Not sure if this might be the issue with the inline payment…

Hello I double checked the settings and they are OK.
I just tried to place an order with a customers information, and I got a message “Authorization denied”,
– in the woocommerce log it shows “01-30-2020 @ 09:08:38 – Generating payment form for order 5697” as if the payment went through. Tha is what I see for other succesful orders.
– I checked 2checkout orders, and there are no payment attemps as fail, succesfull, or any other.
– The order came in woocomerce orders list with a “Pending payment status”
– I have attached a word fil with the screenshots so you can see the issue. https://floristeriacamelot.com/wp-content/uploads/2020/01/Error-message-1.pdf

Thanks for your help!