TotalSuite

Hi there,

That would be tricky to replicate, but embedded browsers (such as Snapchat, Facebook, or similar) are usually stricter when dealing with cookies and similar APIs that TotalPoll uses to avoid users going beyond their allowed voting quota.

Please reach out to our customer support team with details and they will be happy to diagnose and suggest a solution.

Regards,

Hi @fff654 ,

Could you please share the link to the page where you are experiencing that? (If it’s private, please reach out via our website).

Regards,

Hi @ep2012

Could you let me know if you received a confirmation email of the ticket and the ID of the ticket? Please double-check your spam inbox as well.

Regards,

Hi @@webdeve2024,

Yes, we do have an add-on for that. Please reach out to our support.

Otherwise, you can use a CSS class to highlight the selected choice. The CSS class name is “.totalpoll-question-choices-item-checked”.

I hope it helps! If you need any more help, please don’t hesitate to let us know.

Regards,

Hi @alonagomez

Thank you for the sample. We’ll consider adding a feature switch to make such a use case (distribute votes evenly) feasible in TotalPoll.

Regards,

Hi @alonagomez,

I’m not sure about your use case, but in TotalPoll, when you enable multi-option voting, every selected choice will get a vote and be counted as a separate vote. Percentages will be relative to the total votes. If you need to customize TotalPoll to change this behavior, please reach out to our support team.

I hope this answers your question! If you need any more clarification, please don’t hesitate to let me know.

Regards,

Hi @hebhansen

Entries – Can TC integrate to Google Drive / Dropbox folder and map (not import) entries from there. All jpg or webp get’s entered into a “competition”. Alternatively import images from dropbox on a per week basis. And maybe after some time delete this weeks entries again.

Not out of the box, but this is doable; we have created a similar custom integration with Amazon S3 to store the files for one of our customers.

Integration – Can you time the Dropbox-go-get-images to fx tuesday at 24:00 (GMT -7 for instance) and then categorise this batch as 2024 > Week 1?

I am not sure about the use case, but the file storage logic could be customized to achieve such time-based categorization (just like WP organizing uploads in a year/month fashion).

Taxonomy – Can it grab IPTC and Exif stuff imported with MLA Media Library Assistant, so that we get Title, Caption, Shoot date, GPS location, ISO, Shutter, Aperture etc as we want it to display on the frontend?

That is feasible; if those details are stored as EXIF (not stripped during the upload/process phase), then TotalContest, with a small tweak, should be able to display them.

Geolocation – If we grab the GPS info. Does that integrate to Geo My WordPress, so that we can display all or filtered images as shoot locations on a Google Map. Optionally even shoot orientation/direction if available?

The actual filters in TotalContest do not support that. It’s possible to add them, but that will require significant development.

Frontend – Can you remove the frontend entry form entirely, so that you land on the grid view only With no entry form.

Yes, there is a shortcode to display the gallery directly.

• Frontend – Can you restrict access on a user basis. Fx on a user basis as Jury…
  Frontend – Can you timer release the results. Fx 12:00 (GMT +3)

It depends on your setup. If you use roles, then you can restrict voting to specific roles (jury or other). As for the results release, this is not supported in TotalContest.

Release – Can you publicise a count down for the release and use time as per user setting time zone?

There is a countdown to participation/vote. However, this is not related to the release of the results because it’s not supported in the first place. The countdown will take the user’s time zone into consideration.

Can you somehow push fx 1, 2, 3 (setting backend could be 10) to a new folder in dropbox / G Drive on a given time fx friday (GMT -2)

I didn’t get this point. Please elaborate.

Can you somehow push best in show? best 50 frames on a setting basis fx from one or more categories back to Google Drive / Dropbox. So both Winners 123 and also a pool of best in show in it’s new folder on a given time?

Not supported in TotalContest. This requires a custom logic.

There’s probably more tweeking, but just wondering if you see these ideas ready to go, or could see them implemented some time near future?

Thank you for all of the suggestions and ideas! It depends on the number of requests that we will receive for the same ideas from other customers so that we deliver the most needed features first ??

I tried the demo, but I will need to demo on our install and have a good idea of roadmap, in order to consider this at all.

That’s fine! You can contact us through our website and ask to have TotalContest installed on your demo website.

Finally, what are restrictions for free version first hand. Number of entries, Number of competitions etc.

Please check this https://prnt.sc/mVy5ZLA5mAuN to have an idea of the differences.

I hope this answers your questions! If you need any more clarification, please don’t hesitate to let me know.

Regards,

Hi @webtica,

Thank you for reporting that, our support form has been fixed and it is working as expected now.

How can we put a logo in the header and/or footer of the survey?

You can create a regular page with a header/footer and put the survey shortcode in between to achieve that. Otherwise, we can help you customize the template to achieve that within the survey.

When we use the publish URL for reports on a published insights with two submissions we get the following error: page is not availible. How can we fix this?

We need more context about this. Please consider contacting us again through the form while providing a link to the page and screenshots if possible.

Thanks!

Regards,

@tomifromspace Glad to hear that you are considering TotalPoll again ??

Anyway, if you want to make a default hungarian language port to your plugin, feel free to ask me and I will translate it for you. ??

That would be great! Please send us a message through https://totalsuite.net/support/ to arrange the translation.

Thanks!

Hi @tomifromspace,

First, we appreciate your feedback, and we believe your and others’ feedback will make TotalPoll the best poll plugin eventually ??

– change the button text, now you can’t so you cannot use it in many languages

You can change the buttons’ text by translating the PO file or simply changing it via TotalPoll > Options > Expressions page.

you cannot save your template, so if you want a custom look, you have to start the customization with every single question

There is a feature called “Presets” that allows you to save a preset (or make a default poll settings). However, this feature is available in the pro version only.

– The admin has great features, but its a hard work to find out how it works

We’d appreciate it if you could share some details about this point so we can improve the experience overall for you and everyone else!

– you cannot have different font colors (heading, voting options)

There are multiple options to control poll elements’ appearance (including colors) under the “Design” tab in the poll editor.

At the start I loved this plugin, but when you jump into it to use it, it simply fails. Sorry about that, because I liked it, but I have to look for another. ??

We would love to see you using our plugin again. It may need some patience to grasp the options, but we’re always listening to the feedback and improving the user experience accordingly.

Again, thank you for your feedback! We appreciate it, and we hope that you consider TotalPoll one more time ??

Regards,

Hello,

Thanks for reaching out.

TotalPoll stores the poll configs in the excerpt of the poll. If you can hide this column, it will be great.

Hi @knuckle00,

Thank you for reporting this issue. We can confirm this is a conflict caused by Elementor and we are going to include a fix in the next update.

I hope it helps! If you need any more help, please don’t hesitate to let me know.

Regards,

Hi @mxalex,

Thanks for the update!

I tried the poll widget on your website https://casterclubhouse.com/welcome-to-caster-clubhouse/, and it seems to be working as expected now (without the “you cannot vote again”?message).

Also, I noticed that actually, your server (Litespeed) has a caching mechanism implemented, so that could contribute to the issue you have faced.

I hope it helps! If you need any more help, please don’t hesitate to let me know.

Regards,

Hi @pacaldi,

All right, please get in touch with our support team with temporary access so they can inspect the issue closely.

Regards,

Hello @pacaldi,

Please try to deactivate and activate TotalSurvey. Sometimes the capabilities are not applied correctly after updates.

I hope it helps! If you need any more help, please don’t hesitate to let me know.

Regards,