Hi schoolofeducators,
Thank you for taking the time to write a review. We take those opinions seriously and we work hard to improve our services. I would like to collect more details about that.
– If I understand correctly, the details you provided here are about the Pro version not the Lite one right?
– I am not able to find any support ticket for you, can you provide us with your ticket number or your email so I can look at it?
Best,