torlockc

Facing the exact same issues – at least I think I am as it’s hard to tell with no log!

Been waiting for over a week now for a reply with heaps of failed orders on a production site and no idea as to what the cause is. Given this is the recommended PayPal plugin for WooCommerce you would think that an issue directly affecting huge numbers of sites financially would at least warrant a reply or at the very least some level of acknowledgment.

since yesterday more often – Paypal orders which show as a failed order, but in fact have gone through

@padcreative

We have just had a PayPal order through that has done this. Shows as failed but the PayPal payment went through successfully and the payment information was never associated with the order, nor orderstatus updated.

On the original issue is it possible to get an update? I understand you have a lot of things on your plate at the moment but this is a production domain with multiple orders failing daily for months now (via this issue or the previous ones) and given this is the officially recommended PayPal solution from WooCommerce you would hope for a little more proactive support.