tootingjo

What I was doing was using a homepage sidebar widget to give the impression of having a header image with a widget sidebar with the owl picture and text. (The text describing the site.) Now I can’t do that unless I have homepage header image switched on.

It’s ok because I’ve just added the text to the homepage, for some reason I thought that page had to be only the knowledge base template…. Anyway, it used to work with two widgets with or without a header image, but now it doesn’t. Just letting you know in case others find the same issue. Now it only does the homepage sidebar if the header image is switched on.

I’ve played around and the problem seems to be that the sidebar widget won’t show at all unless I have a header image. So I can’t go back to the design I had before, which was no header image but a 2 column widget.

The site used to look like this. Maybe the image was in the widget. Trying to work out how to get it looking more the way it was before, as I prefer it this way. I expect I’ll figure it out! I’m sure ir’s me not you. ??

https://web.archive.org/web/20220920202114/https://goldenowlhunt.com/

• This reply was modified 1 month, 2 weeks ago by tootingjo.

I realised I needed to set a new page with the knowledgebase theme. So its working again. There are some appearance changes like the homepage banner being bigger and the sidebar not being at the side, but I can live with that!

• This reply was modified 1 month, 3 weeks ago by tootingjo.

@tigroumeow the effect I was looking for, was more like the way Bard or ChatGPT display on their own pages, with menus for site navigation alongside a chat window. It was accidentally displaying perfectly that way for me before, when I was using the ‘broken’ version of full screen. ?? I’m very new to CSS and all of this, would you recommend adjusting the pop-up to get this effect, or adjusting the full screen to get this effect?

Thanks for explaining @tigroumeow. It’s odd that it displayed nicely on a page, showing the site top menu before the update. I’ll have to find a work around for this through CSS then. I can’t see any use case for this chatbot hiding the whole site! It’s impossible to get out of it to navigate elsewhere, so the user experience is poor. Just my view, maybe other people like it. ??

@tigroumeow The issue for me is with the wordpress themes customizr and twenty twenty three. I don’t use Elementor. It is in the page visible to a user. I click on the menu item leading to the chat bot page and the bot fills the screen hiding the menus and rest of the site.

Hi @tigroumeow thanks for responding. I love your plugin so much and will get premium if this can be fixed, and get my work to use this too! I’m still at the playing around stage but have this on two password protected sites, and have tried with two different wordpress themes, but full screen is the same problem on both.

On one of the sites the chatbot was working fine, but seemed to have changed with the update. It just displays differently now. I’ve tried on my tablet too and it fills the whole screen there too. I’m just using the shortcode [mwai_chatbot_v2 id=”default”] and tried it in pages and posts. I removed the site password temporarily in case it was a conflict with that, but it made no difference.

I’m surprised it’s only me experiencing this, maybe I’m a new user doing something wrong?! ??