TonyVitabile

I’ve noticed that the Watermark Settings page displays an image from my gallery with the Watermark on top. The image is displayed perfectly on this page. I’d like to know why the plugin displays this image fine (meaning it generates the correct URL on this page) but it doesn’t work on the web pages.

I need to get this fixed. Please help.

Tony

More information on this problem. Hopefully, this will get my problem resolved.

I’m using a Mac with Snow Leopard installed and the latest version of Safari. I visited my site, which has a NextGen slideshow widget in my left sidebar. I noticed a message about one problem loading a page. I checked the Activity window & noticed that the following file wasn’t found:

https://churchonhigherground.org/worship/wp-content/blogs.dir/1/files/2007-kids-trip/tscan0004.jpg

I then copied that URL into the clipboard & opened another tab. I pasted it into the address bar & sure enough, my site’s 404 error page displayed. I then edited the URL to this:

https://churchonhigherground.org/worship/files/2007-kids-trip/tscan0004.jpg

This URL works.

So my problem is with the settings for generating the URLs for the image files. I’m pretty sure this is a problem with the NextGen Gallery plug-in’s settings, as all of the images that are in the WordPress Media library work fine.

For some reason I can’t edit the Gallery Path setting on the plug-in’s General Options page. This has the path included in the first URL that I posted. I think it needs to change to “files/” but I’m not sure.

Can someone please tell me what setting I have to change and what should it be set to?

Thanks

Tony

OK, never mind. I was apparently in a super-admin menu. When I went to the dashboard for one of my sites, the links for the admin pages showed up.

Thanks anyway

Tony

I’ll give that a shot tonight. Can’t hurt.

Thanks

Tony

Andreas:

So you’re saying that if I disable NextGen Gallery, the problem will go away?

I’ve pretty much given up on this problem. I republished the links to the videos. Instead of https://…/sermons/…, they use https://…/wp-content/blogs.dir/5/… It works, but it’s ugly.

Tony

OR I can just change the URLs in all of the posts to point to where the darn things are now, i.e. “…/wp-content/5/files/…”

Or I can write a plugin to produce the correct rows in the wp_<blog#>_posts table, as though the video were actually uploaded through media library. But, to do that, I have to figure out what one of those rows looks like. Can’t do that at my day job, though.

Tony

These files are not in the database. They’re all over 100 MB in size and I couldn’t upload them using the media library. Some of them are over 200 MB in size.

To put them on the site, I FTP them up to the folder and then enter the URL in the quick tag. It was definitely working before I upgraded the site to WordPress 3.0.

And maybe that’s my problem. Maybe I need to add rows to the database for these videos? I’m going to see if I can create one using the SQL tool.

Tony

Well, that made no difference. I changed the name of the file to “Service-10-0411-01.flv”. The URL

[video src="https://churchonhigherground.org/worship/sermons/files/2010/04/Service-10-0411-01.flv" /]

still doesn’t work, but the url

[video src="https://churchonhigherground.org/worhship/wp-content/blogs.dir/5/files/2010/04/Service-10-0411-01.flv" /]

does work.

I cleared the PHP error log the other day & while I was in the control panel, I checked it and there are still no PHP errors in it. That means that whatever is going on, it’s not a problem that returns an error in PHP.

I’ve also checked the server logs but I don’t see anything there about the files, or that blog, either.

I will have to contact FatCow support tonight and see what they can find.

Thanks again

Tony

Very interesting. I’ll try renaming the file that doesn’t work to something completely different & we’ll see what happens.

OK. I finally got the video to play. But it makes no sense to me. Let me elaborate.

I tried deleting the 10-0411-01.flv video & uploading it from my macbook. The Viper’s Video Quicktag in the post at that time read:

[flv]https://churchonhigherground.org/worship/sermons/files/2010/04/10-0411-01.flv[/flv]. It still wouldn’t play. The other file in that same folder has a similar URL in it’s quicktag, except for the file name. This second one plays but the first one wouldn’t.

Out of desperation, I typed this url into the browser address bar:

https://churchonhigherground.org/worship/wp-content/blogs.dir/5/files/2010/04/10-0411-01.flv. To my surprise, the video started downloading! So I edited the post for that file & I added another quicktag:

[flv]https://churchonhigherground.org/worship/wp-content/blogs.dir/5/files/2010/04/10-0411-01.flv[/flv] When I click on the player for this quicktag, the video plays!!

There seems to be something wrong with the mapping of the/worship/wp-content/blogs.dir/5 folder to /worship/sermons. So how do I find /fix this problem?

Tony

I took a look at the owner / group info in FileZilla tonight. Both files have the same information for both: Owner: 1581170, Group 15000. I also uploaded the file I had downloaded previously over the file on the server. No change.

So, at this point, I think I have to get the host customer server people involved & give them all of the information I have. Whatever the problem is, it’s not the files, it’s not the permissions, it’s not the .htaccess file, it’s not a virus, it’s not a hack. I have no idea what’s left, except maybe for a the player like DJTwittr suspected.

This is weird. Truly weird.

Thanks for your help

Tony

Just for giggles, I decided to change the permissions on one of the problem videos to 777, which I believe is full access (Read, Write & Execute) for everyone. It made no difference, the video still will not play.

We’ll see what happens after I upload the video back to the server tonight.

Tony

ipstenu:

I understand what you mean now. My site is hosted using FatCow and I don’t have access to a shell program (That I’m aware of). They have a File Manager application in the Control Panel application, but that doesn’t show who owns the files.

I’m at work, too, so that means I can’t use FTP tools to look, either, assuming they’ll give me that information. Will FileZilla give me the owner name?

Thanks again

Tony

Andrea:

I’m not quite sure what your last post means, but I will try uploading that file again tonight.

Thanks for all your help, I do appreciate your time.

Tony

Andrea:

Yes, that’s right, that’s the problem I’m having. The file permissions are set to 755 for all files & folders under blogs.dir.

Tony