tombo86

Great! Glad you figured it out.

Hmm, I wish I knew! I am a novice when it comes to WordPress and website design in general. I suspect that the “_multiwidget” is referring to a widget that is defined somewhere else. In my case, the custom html code was stored right in the options table. So, I just copied it and pasted it into a new custom html widget that I created for my footer in the Neve footer settings page.

You may want to do a search for “_multiwidget” in your entire database to see if it is defined somewhere else.

Sorry I can’t be of more help.

@alessandra,

It’s not a folder, it’s a table in your MySQL database. To get there:
1- Open up phpMyAdmin, login if necessary
2- Expand your WordPress database in the left column
3- Go to your options table, which probably has a prefix, e.g. wp_options. Click on that table to browse its records

In my case, my custom footer used a custom_html section. I found a record in the options table with option_name=”widget_custom_html” That record’s option_value field had the custom html I needed.

Keep in mind, you first need to backup your current database and restore your old one. If you are using WAMP, you can simply close WAMPServer, backup your <WAMP Dir>\bin\mysql<version> folder, then restore the same folder from your backup.

It’s a fair amount of work, but in my case, it was quicker than trying to recreate all of the custom html.

Nevermind – I just discovered that the problem was being caused by the ‘Sticky Menu (or Anything!) on Scroll’ plugin.

The backup was a simple file backup of my Wamp folder. I finally figured out how to restore my footer last night:

The footer data is stored in the ‘options’ table of the WP database for the site. In my case, my footer was a custom HTML widget. I found the old html data, copied it, then pasted it into a new custom HTML widget that I created in the Neve footer page.