tomazcavalcante

Sorry for the time I took to answer you.
I have just updated to 1.21.1, and the issue continues the same way as before.

Yes, it is using https.
This happened probably because I disabled Really Simple SSL plugin and, somehow, it messed with something.
But I confirm that in the general settings I have the WP and site URL set to https.

• This reply was modified 2 years, 5 months ago by tomazcavalcante.

Sorry for not answering soon!
I have disabled all plugins and the issue is still present. Please check this video:

• This reply was modified 2 years, 5 months ago by tomazcavalcante.

Hello!

I have disabled all plugins, and the issue is still there.
Please check this video:

Hello, Adam!

Please find the video here:

I′ve first showed the issue, and after that I have navigated a little bit on other functionalities available regarding loading of images, just to show that the issue is only with the media panel.

• This reply was modified 2 years, 6 months ago by tomazcavalcante.

I was telling about the new WP site.
I tested disabling and enabling the plugins in the site with the original issue (just like I did in the new WP site), but the issue continues.

I have tried something slightly different, as I have another wordpress site in another domain, but in the same host. In this different Wp site:

1 – I installed Web Stories plugin.
2 – loaded about 200 images (I need them to check the issue, as the media panel only goes black after the second scroll until the end and of the panel).
3 – tested the issue in the media panel of the Web Stories plugin. At this point, it seemed to me that everything was working, but I noticed something weird. The media panel was only showing the last 40 image uploaded to WP and, after scrolling until the end of the panel, it would load the 40 very first images loaded to the WP site. The other (about) 120 images loaded in between were not showing. To check the issue, I selected to show only “images” in the menu just above the media panel (option “All Types/images/Videos)” and everything worked, showing all images now. Selected again “All Type”, and again only the very 40 last and first images uploaded to the site were showing.
4 – disabled all plugins excepted Web Stories plugin (i had not done that before), and tested one by one. With everything turned off the Web Stories plugin presented no issue: all images loaded correctly in the media panel. But as I tested each of the plugins, the issue could not be repeated. After turning on all plugins again, this new issue did not happen again and everything is working fine.

Conclusion: in this new WP, the plugin is working ok, although at first it presented some issues loading all images in the media panel. This was a different issued than the one that originated this thread. After disabling and enabling all plugins, the issue was gone.

The critical issues were caused by the Easy Updates Manager Plugin, which I use to control the theme version I am using. I have deactivate the plugin and removed all critical issues. After that, I tested the Web Stories plugin and the issue, sadly, continues. I have reactivated the Easy Updates Manager Plugin after that.

I dont know if you can, but if you dont mind, I can offer you admin access to the wp, so that you can check whatever is necessary.

• This reply was modified 2 years, 6 months ago by tomazcavalcante.
• This reply was modified 2 years, 6 months ago by tomazcavalcante.

Hum… no, no message related to REST API. I′ve opened them all and read, and no mentions about REST API. Just these issues:
https://enauti.com/wp-content/uploads/2022/05/rest_api.png

3 Critical Issues:
i. You have themes waiting to be updated
ii. Your site may have problems auto-updating plugins and themes
iii. Background updates are not working as expected

5 recommended improvements
i. WordPress update available (6.0)
ii. You should remove inactive plugins
iii. 301 .htaccess redirect is not enabled.
iv. Not all recommended security headers are installed
v. Persistent object caching is not enabled

Yes, the same thing happened with incognito browsing.

I am using hostinger (hostinger.com.br).

In the mean time, I have installed web stories plugin version 1.10.0, and the problem did not happen. But probably because the web stories I have already published were produced using a newer version than 1.10.0, I could not edit them anymore. Most probably, if I use some plugin version between 1.10.0 and the actual version, I will be able to edit the stories already published and the problem reported here will not happen anymore. I just dont know which version would work. It would be a demanding install-and-check each version starting from 1.10.0.

Hello, Luckyna!

1) site health information sent privately
2) I′ve done just as you told me. I have installed the Health Check & Troubleshooting plugin and enabled the troubleshooting mode. I enabled just the the web stories plugin. The issue was still present, and happening the same way as before. Not any other plugin or theme was active. I stopped here as it seems theme and plugins were not causing any trouble, and disabled the troubleshooting mode.
3) no errors found in the console while in the troubleshooting mode enabled, but the issued was still happening. https://enauti.com/wp-content/uploads/2022/05/console-1.png
I disabled the troubleshooting mode and, errors appeared in the console, but as before, the midia disappears after scrolling down the gallery. https://enauti.com/wp-content/uploads/2022/05/console2.png