togsteam

Can you provide a link? I can’t find it on your site or Woo’s site.

Do you know when the next version will be released? I’m having the same issue, I’m running Version 1.27.5, and I’m not running JetPack.

Fauzan – Good news – with the help of a long session with Woo support, we identified the issue… it was the Woo Role Based Methods plugin that was preventing the display of the pay-by-invoice method. It turns out that when the RBM plugin is activated, it reads the currently-active payment methods only once (it’s not interactive to changes). So, once we activated/configured the PBI plugin first, then RBM, and RBM recognized the PBI method and let me assign it as an option to selected roles.

So now the plugin is visible on Checkout, and posts the defined message to the notification email.

I have several other questions, but in order to maintain forum threading, I’ll search and post them separately.

We paused the debugging process, deactivated the Addify plugin, activated your plugin, and checked the settings to confirm that we followed the same steps you took.

Settings snapshot at https://snipboard.io/apjZgn.jpg

The method still doesn’t display on our Check Out page.

Error message at https://snipboard.io/0yxngr.jpg

The assumption is that there’s code or a plugin that is preventing the payment methods from displaying. We are now resuming debugging efforts.

I’ll report back on findings.

I already took those steps, thanks. I assume you were not able to test the appearance of the gateway plugin on the Check Out page, as we have the whole Woo ordering and payment structure behind a password wall.

The site is currently in debugging mode, so I can’t test it either. When I didn’t get a response and couldn’t successfully display your plugin (even after taking the steps you describe above), I deactivated it and installed a similar plugin from Addify. That plugin didn’t work either, but I have a paid license for it so Addify tech support stepped in to try to find the conflict or issue. They are doing the debugging now; I’ve asked them to stop and advise what changes they have made so far, then reopen the site so that I can test whether your plugin is now working – and we can figure out what was blocking it before.

I’ll repost with updates when I have them.

@rymerakristel
IS ANYONE FROM WORDPRESS OR RYMERA MONITORING THIS FORUM??

• This reply was modified 2 years, 9 months ago by togsteam.

Is this plugin being supported by the developers, or WordPress, or is it community-support only? I’m now on Day 5 looking forward to some assistance…

I am having the same issue. I have Invoice Gateway as the 3rd of three payment options that are enabled in WooCommerce\Settings\Payment. I have configured and saved my message text in the IG configuration screen, and enabled the payment method in both places. I also logged out, closed and reopened my browser.

What do I do next to get this option to appear in the payment section of my checkout page?

As noted, I’m not the account holder, my web developer is. She’s back at work now, and investigating the logs, etc. In the meantime, I’ve switched to a different antispam plugin and the form is now working.

Correction: I’m running version 5.157.2.

I appear to have the same issue, and I’m running 5.157.1… user got the message

“*** Forbidden. Contains contacts. Username seems to be spammer. ***”