tograczyk

Hi @saaann28,

1. The ability to create shipping cost calculation rules due to the quantity of products (items) and additional cost per item are the features of Flexible Shipping PRO.

Since this forum is dedicated only to the free version of the plugin. Contact us directly at https://flexibleshipping.com/support/ and we will be glad to help you set up the appropriate rules.

You can also find more information on this topic in our documentation and on our blog:

• https://docs.flexibleshipping.com/article/42-flexible-shipping-extra-cost-for-every-item
• https://flexibleshipping.com/woocommerce-shipping-cost-per-item/

2. You should easily configure the scenario you described with the PRO version of our plugin using the conditions of the shipping class or product category in the shipping cost calculation table.

You can find an example here:

• https://docs.flexibleshipping.com/article/41-bundling-products-into-parcels-grouping-shipping-classes

Due to the Terms of Services of this forum, we can’t discuss details of the paid version here. If you’ll have any questions about our premium solutions, please write to us directly at https://flexibleshipping.com/support/. We’ll be more than happy to help.

Best regards,
Tomek

Thank you very much @steveb123 for your review!

Hi @zarinadev,

After verifying what Grzegorz mentioned above. Please also make sure you enter the correct address on the checkout page.

Are there no rates for a specific address?

From what I could see, UPS rates are available in your store:

https://wpdesk.me/tg/chrome_de1Xz2Snvk.png

In the first screenshot you uploaded, you have entered a New Jeresa address:
https://wpdesk.me/tg/chrome_NlFJmgCL3X.png

and in the New Jersey zone, the UPS shipping method is missing:
https://wpdesk.me/tg/chrome_RxM8PFSGd8.png

If you select “Ship to a different address?” then please note that the address below will be the one used in your shipping cost calculation.

https://wpdesk.me/tg/chrome_BnFjGrHz3N.png

Best regards,
Tomek

As we haven’t got any replies, I’m marking this topic as resolved for now.

Best regards,
Tomek

Hi @trospk,

Your Flexible Shipping method settings look correct.

If Flat Rate is not available in your cart, it means you are not allowing shipping at all in your store – this has nothing to do with Flexible Shipping settings.

It is possible that the issue is with your theme settings or some other WooCommerce / plugins configuration. Unfortunately, we do not provide support for third-party plugin settings.

If you encounter any difficulties in setting up Flexible Shipping – we will be happy to help.

Are the products in your store marked as virtual? –https://wpdesk.me/tg/chrome_4uAOd2LKVl.png

This could explain why shipping is not available at all.

Best regards,
Tomek

Hi @kiran11more,

The ability to combine conditions and create shipping cost calculation rules due to the quantity of products (items) are the features of Flexible Shipping PRO.

You should easily configure the scenario you described with the PRO version of our plugin. For more information, please visit: https://flexibleshipping.com/products/flexible-shipping-pro-woocommerce/

Since this forum is dedicated only to the free version of the plugin. Contact us directly at https://flexibleshipping.com/support/ and we will be glad to help you set up the appropriate rules.

Best regards,
Tomek

Hi @trospk,

I suggested something slightly different. You can verify whether the issue is related to WooCommerce settings or Flexible Shipping by adding default Flat Rate to these shipping zones.

https://wpdesk.me/tg/chrome_JmqvaqEFrg.png – Please try to add Flat Rate to your shipping zones

1. After adding a Flat Rate, is it available on the checkout page?

2. Do you have any restrictions on selling or shipping location in your WooCommerce General settings?

https://wpdesk.me/tg/chrome_FxjaijMaik.png

3. Please send a full screenshot of your Flexible Shipping method settings.

e.g. https://wpdesk.me/tg/chrome_F8EQkl5z7d.png

If you manage to address these three points above, we’ll be able analyze it further.

Best regards,
Tomek

Hi @kiran11more,

You don’t need to enter the weight for all products. However, the products for which you do not enter the weight will be neutral for the total weight of the cart (weight = 0 kg/lbs). I suggest you take this into account in your rules table and calculations.

Would you like our plugin to work in a different way?

Best regards,
Tomek

Hi @trospk,

1. Are you using Flexible Shipping to display free shipping or is it default WooCommerce method? Is it available for you in the cart?

Despite entering a Thai address, the method is not available:

https://wpdesk.me/tg/chrome_98cJagiX1s.png

2. The full method settings can be useful, but the rules table looks correct, so I would look for a solution outside of Flexible Shipping.

Do you have any restrictions on selling or shipping location in your WooCommerce general settings?

https://wpdesk.me/tg/chrome_FxjaijMaik.png

You can verify if the issue is related to Flexible Shipping or other plugins by adding the default Flat Rate shipping method to both zones – is it available in the checkout?

Best regards,
Tomek

Thank you @kobibentata for your review! We strive to create solutions that are exactly as you describe ??

As we haven’t got any replies, I’m marking this topic as resolved for now.

Best regards,
Tomek

Since there are no further inquiries concerning this case I’m marking this thread as resolved.

Best regards,
Tomek

Since there are no further inquiries concerning this case I’m marking this thread as resolved.

Best regards,
Tomek

Hi @trospk,

Could you please send us screenshots of your current shipping zones and shipping methods settings? They will be crucial for further analysis of this issue.

An example of the contents of the cart and an address for which Flexbile Shipping methods are not available may also be helpful.

You can use https://app.prntscr.com/ to copy-paste here the links with screenshots.

Best regards,
Tomek

Hi @skinperforator,

I know you contacted us directly, but I am sharing this information here as well.

New version of DHL Express for WooCommerce plugin has been released, please update it to 1.5.0.

Now you can determine the circumstances when the duties and taxes should be applied for international shipping. Consequently, appropriate DHL Express services should be available for these shipments.

You will find the Duties & Taxes options in the DHL Express plugin settings (WooCommerce -> Settings -> Shipping – > DHL Express).

Best regards,
Tomek