tobywallis

Hi all – an update – Artisteer have released a new version which works fine. It was an Artisteer problem. Current version is 2.5.0.31067.

Thanks to everybody for your help.

===Toby===

Yes indeed – what a waste of a day!

I hadn’t come across plugin conflicts before – I’ll check it if anything goes wrong again.

Again, thanks for your help. My cat says hi to your cat!

===Toby===

Hi Chellycat – thanks for the help! I’ve located the problem which was indeed a plugin conflict. I’m really grateful for your help – hope it looks OK to you.

===Toby===

Hi I’ve tried deactivating all plugins and it stopoped happening I think – would you mind checking on your computer? If it’s OK then I’ll start re-activating plugins one by one.

Thanks for the help – I’m beginning to feel optimistic for the first time in 48 hours ??

Good point. I think so, but I’ll double check.

I’ll do the plugin deactivation thing. It’s weird how it doesn’t show up on my system, though…

More soon, I fear –

===Toby===

Thanks. The client gets the problem using MSIE8, Firefox *and* Google Chrome. The plugin is WP e-Commerce – I haven’t changed .htaccess, it reads as follows:

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

The home page is set to a static page, called welcome and permalink is https://www.simplemobilitysolutions.co.uk/

Thanks for the reply. I spoke to the hosting company and they said you can sometimes resolve it by changing the PHP version but I’m running v5 and it’s installed fine.

I’m losing the will to live… ??

===Toby===

HI. I’m using a theme I designed separately using Artisteer but I’m having the same problem. The My Page Order widget works fine but it doesn’t work on the menu bar. Trouble is I have no idea where to insert the line of code you suggested. Any ideas how I might go about finding the appropriate file? Will it be in the Theme folder or the main WP folder?

Many thanks

===Toby===

The website in question can be viewed at https://www.simplemobilitysolutions.co.uk/welcome