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Viewing 15 replies - 16 through 30 (of 127 total)
  • Thread Starter Toygar Niron

    (@tniron)

    Hello Pepe,

    Actually it shouldn’t be that hard ?? Facebook has a really complex structure. I managed to delete all my catalogs and my Facebook store was closed. I think everything is fine so far. As far as I can see, I no longer have a store, any catalog or product on my Facebook page. Am I going right?

    Now I’m going to start all over. I’m going to create a new WooCommerce feed on Facebook and sync it with my website and link it to my page, hoping everything works out. Isn’t that true?

    Side note: Based on the thread response here, it appears that this is for a new production site. If possible, could you check the functionality on a staging/development site as well?

    We launched this site. It is no longer a developer site.

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Igor,

    I checked and realized that I am already using version 3.0.5 We make a backup of our website and update it as soon as new versions are released. I’m not sure what version I’m using when this support ticket is opened. Do you still want me to start a new sync operation?

    Thank you

    • This reply was modified 2 years, 2 months ago by Toygar Niron.
    Thread Starter Toygar Niron

    (@tniron)

    Hello Tariq,

    Yes I have some custom encodings for both. I’m forwarding the list;

    For Woocommerce;

    add_filter( 'woocommerce_cart_item_name', 'jfs_checkout_show_product_thumbnail', 10, 2 );
    function jfs_checkout_show_product_thumbnail( $name, $cart_item ) {
        if ( ! is_checkout() ) return $name;
        $thumbnail = '<span class="product-name__thumbnail" style="float: left; padding-right: 15px">' . get_the_post_thumbnail( $cart_item['product_id'], array( 60, 120 ) ) . '</span>';
        return $thumbnail . '<span class="product-name__text">' . $name . '</span>';
    }
    function remove_image_zoom_support() {
        remove_theme_support( 'wc-product-gallery-zoom' );
    }
    add_action( 'wp', 'remove_image_zoom_support', 100 );
    add_action( 'after_setup_theme', 'remove_wc_gallery_lightbox', 100 );
    function remove_wc_gallery_lightbox() {
    remove_theme_support( 'wc-product-gallery-lightbox' );
    }
    add_filter( 'woocommerce_single_product_image_thumbnail_html', 'custom_remove_product_link' );
    function custom_remove_product_link( $html ) {
      return strip_tags( $html, '<div><img>' );
    }
    function my_wc_hide_in_stock_message( $html, $text, $product ) {
    	$availability = $product->get_availability();
    	if ( isset( $availability['class'] ) && 'in-stock' === $availability['class'] ) {
    		return '';
    	}
    	return $html;
    }
    add_filter( 'woocommerce_stock_html', 'my_wc_hide_in_stock_message', 10, 3 );
    add_action( 'woocommerce_register_form', 'add_terms_and_conditions_to_registration', 20 );
    function add_terms_and_conditions_to_registration() {
        if ( wc_get_page_id( 'terms' ) > 0 && is_account_page() ) {
            ?>
            <p class="form-row terms wc-terms-and-conditions">
                <label class="woocommerce-form__label woocommerce-form__label-for-checkbox checkbox">
                    <input type="checkbox" class="woocommerce-form__input woocommerce-form__input-checkbox input-checkbox" name="terms" <?php checked( apply_filters( 'woocommerce_terms_is_checked_default', isset( $_POST['terms'] ) ), true ); ?> id="terms" /> <span><?php printf( __( 'I&rsquo;ve read and accept the <a href="%s" target="_blank" class="woocommerce-terms-and-conditions-link">terms & conditions</a>', 'woocommerce' ), esc_url( wc_get_page_permalink( 'terms' ) ) ); ?></span> <span class="required">*</span>
                </label>
                <input type="hidden" name="terms-field" value="1" />
            </p>
        <?php
        }
    }

    For Mycred;

    function mycred_pro_reward_order_percentage( $order_id ) {
    	if ( ! function_exists( 'mycred' ) ) return;
    	// Get Order
    	$order   = wc_get_order( $order_id );
    	$cost    = $order->get_subtotal();
    	// Do not payout if order was paid using points
    	if ( $order->payment_method == 'mycred' ) return;
    	// The percentage to payout
    	$percent = 100;
    	// Load myCRED
    	$mycred  = mycred();
    	// Make sure user only gets points once per order
    	if ( $mycred->has_entry( 'reward', $order_id, $order->user_id ) ) return;
    	// Reward example 25% in points.
    	$reward  = $cost * ( $percent / 100 );
    	// Add reward
    	$mycred->add_creds(
    		'reward',
    		$order->user_id,
    		$reward,
    		'Reward for store purchase',
    		$order_id,
    		array( 'ref_type' => 'post' )
    	);
    }
    add_action( 'woocommerce_order_status_completed', 'mycred_pro_reward_order_percentage' );
    Thread Starter Toygar Niron

    (@tniron)

    Hello Pepe,

    Unfortunately disabling the plugin didn’t work. Still, I want to give the plugin a chance. How can I completely reset my store? I couldn’t do that with the instructions you gave. I’m not sure if the codes I added are working or not. If I delete woocommerce in the feed option defined on Facebook, can I delete my store? Or more simply, how can I start from scratch?

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Pepe,

    I implemented the first option. I disabled the ‘Asset Cleanup’ plugin, cleared my cache and re-run Facebook sync. Since there is no time criterion, I will wait 24 to 48 hours and share the situation with you.

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Pepe,

    *I understand that when a new product is added, then it syncs to your Facebook page, but without displaying in any category -even though it is added to one, on the WooCommerce side. Correct?

    Yes that is right. It is listed independently of any category. (you saw the settings, all correct)

    I had previously followed your instructions to completely remove my Facebook store, but with no results. Or It worked, but I didn’t wait long enough to see this action on Facebook. Should the action happen immediately when I follow these instructions? So, does the whole store get deleted in a few minutes, or does it have to be stuck in a cache and wait for a certain time?

    I can completely disable the “Asset Clean Up” plugin and request a resync. Do you want me to try this first?

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Igor,

    Below I share screenshots of all the categories I created for facebook, which ones to exclude and how I made adjustments in these categories.

    When I add a new product, this Facebook store also appears, but it is not displayed under the category or category it is connected to.

    https://nakvaryum.com/wp-content/uploads/Ekran-Resmi-2022-12-03-12.40.03.png

    https://nakvaryum.com/wp-content/uploads/Ekran-Resmi-2022-12-03-12.39.42.png

    https://nakvaryum.com/wp-content/uploads/Ekran-Resmi-2022-12-03-12.44.13.png

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Tariq,

    I wanted to remind myself. Any progress?

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Pepe,

    Sorry for my late reply. It took me a while to figure out how to do this. But I followed the instructions and got no results. In this process, I added new products, but I’m having problems with them as well.

    For example, I am adding new products, they are not listed in the category I defined. Obviously, they do not belong to any category.

    Another problem is that some categories are still not listed. I’ve asked this before but got no answer. Is there a category limit on the Facebook store? Can I open as many categories as I want?

    I want to suggest a different solution. Our current store doesn’t really matter. I want to be able to delete everything and resync, but I can’t do that either. I followed the instructions you gave for this, but I couldn’t get any results.

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Igor,

    Our old site was in TR language and its currency was TL. Since the new site was designed from scratch and did not take any content from the old site, its infrastructure and language were completely prepared in EN and currency in USD.

    Products are synced with WPML and USD currency is valid for EN language (default language). We now use the USD currency on Facebook as well. If the user selects the TR language, the currency also changes to TL.

    I think all the products causing the problem are displayed in TL currency.

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Igor,

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://nakvaryum.com
    Site address (URL): https://nakvaryum.com
    WC Version: 7.1.0
    REST API Version: ? 7.1.0
    WC Blocks Version: ? 8.7.5
    Action Scheduler Version: ? 3.5.3
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: LiteSpeed
    PHP Version: 7.4.33
    PHP Post Max Size: 128 MB
    PHP Time Limit: 3000
    PHP Max Input Vars: 10000
    cURL Version: 7.71.0
    OpenSSL/1.1.1p
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-cll-lve
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
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    WC Database Prefix: wpsz_
    Total Database Size: 218.47MB
    Database Data Size: 202.27MB
    Database Index Size: 16.20MB
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    ### Post Type Counts ###
    
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    easy_contract: 3
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (26) ###
    
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    Dokan: by weDevs – 3.7.6
    Dokan Pro: by weDevs – 3.7.9
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    ### Inactive Plugins (0) ###
    
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    Asset CleanUp Pro: Plugin Filtering: by Gabriel Livan – 1.0
    
    ### Settings ###
    
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    Force SSL: –
    Currency: USD ($)
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    Taxonomies: Product Types: external (external)
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    Connected to WooCommerce.com: –
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    ### WC Pages ###
    
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    Cart: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #25 - /my-account/
    Terms and conditions: #65170 - /terms-conditions/
    
    ### Theme ###
    
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    Author URL: https://elementor.com/
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    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: /home/nakvaryu/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/dashboard.php
    /home/nakvaryu/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-edit-account.php version 3.5.0 is out of date. The core version is 7.0.1
    /home/nakvaryu/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php version 4.1.0 is out of date. The core version is 7.0.1
    /home/nakvaryu/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-account.php
    /home/nakvaryu/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/my-address.php
    /home/nakvaryu/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/orders.php version 3.7.0 is out of date. The core version is 7.0.1
    
    Outdated Templates: ?
    					
    					
    						Learn how to update
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
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    Disabled Features: minified-js
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    Daily Cron: ? Next scheduled: 2022-11-28 22:02:36 +00:00
    Options: ?
    Notes: 42
    Onboarding: completed
    
    ### Action Scheduler ###
    
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    Newest: 2022-11-03 20:56:35 +0000
    
    Complete: 2,647
    Oldest: 2022-11-05 20:42:21 +0000
    Newest: 2022-11-28 12:35:40 +0000
    
    Failed: 23
    Oldest: 2022-09-18 19:30:22 +0000
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    Pending: 6
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    ### Status report information ###
    
    Generated at: 2022-11-28 13:06:04 +00:00
    

    And i can see only one report for your plugin,

    11-08-2022 @ 12:27:19 – Unable to detect valid feed configuration: No catalog ID

    thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Abhi,

    Since there is no such product on the site anymore, I can edit from the facebook page, but the product falls to 404 pages. Delete product option is not active on Facebook.

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Tariq,

    Sorry, I missed your first answer. I did a plugin conflict test, but no results. I removed everything except the plugins below. I also switched to the default theme. but the result did not change.

    Elementor
    Elementor Pro
    WooCommerce
    MyCred

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Saif,

    I have a little problem here. We excluded these products when we moved the website to the new design (No Longer Sold). So these products are no longer available ?? That’s why I can’t use both alternatives. But I can recreate the product with the same url structure and try. Will it work if I do this?

    I also had an additional question regarding the category limitation.

    Thank you

    Thread Starter Toygar Niron

    (@tniron)

    Hello Pepe,

    Thank you for your time for me. I’ll update the title if I can find a solution.

    Thank you for your support

Viewing 15 replies - 16 through 30 (of 127 total)