TNG1

To the Admin here, please delete the post. Thanks.

@savvasha thank you for the reply.

You of course were correct, thank you for that.

That said:

A) I never unchecked box scores, and…

B) when I set the site up a year plus ago I used a the White Label CMS plugin and I FREAKING forgot I had disabled the Screen Options menu so the other night when this happened (and I claim exhaustion and possibly slight inebriation here) I blanked on the Screen Option…well…option.

Why/how the box scores got deselected remains a mystery!

Thanks again for solving this for me.

Cheers…

Hi all, tried to edit, or delete the above as I have a better understanding of the issue and the original post does not speak to it well, but for some reason neither option is available for me so please consider this thread closed and I will start a new one.

Cheers

Gents,

I appreciate your time on the issue.

Cheers

Good morning Sajib and Liton,

Thank you for the responses, much appreciated.

To recap, I installed your plugin originally so I could modify the menu in the dashboard. I found that you had a login screen editor included so I used it to replace the default WP logo and all was well. When I decided to deactivate and uninstall your plugin the default WP logo did not return, and the logo your plugin was using was then cropped and shown in its current truncated form.

I eventually installed White Label CMS to replace the default dashboard which also offers login page editing ability but any edits I make there does not change the situation.

I understand from your replies that you can not duplicate this in your test environment…I completely believe you…yet the issue was caused by your plugin on my side, and I need to solve the problem.

Your continued support will be greatly appreciated.

Here is the video link: https://www.awesomescreenshot.com/video/10150819?key=3070e80e97f52cb45455e8fae2527eb6

Cheers,

Pete

• This reply was modified 2 years, 4 months ago by TNG1.

To anyone reading this.

The SportsPress team, and especially Plugin Contributor Roch (@rochesterj) did a fantastic job solving my issues and bringing real value to the plugin.

If like me, you are a cheap SOB and could probably squeak by on their free offerings, I highly suggest you consider pulling out the wallet and purchasing whatever license level your finances make possible. Let’s keep quality developers…in both the end product of their work and their commitment to customer support…motivated, compensated, and afloat so they can continue to innovate and produce the products we need.

Cheers all…

Alex,

Thanks for the reply.

In preparing a reply to you I figured out the issue!

I am using Elememtor Pro, so no block, but an Elementor section. The video is a self-hosted file. In the style tab of the editor for this section, I had the link to the video file, as you can see HERE

The link I used was wp-content/uploads/2022/05/low.mp4 which served up well and worked in all ways except for when translated through your plugin.

If you are eagle-eyed, you might catch…I haven’t for a couple of weeks now…that the link started with “wp-co….” by changing it to “/wp-co…” (adding the / ) and fixed my issue. Sloppy on my part…but I’m probably not going to be the only one to run into this.

I appreciate the offer of support and love your plugin.

Cheers…

Still haven’t been able to solve this after following the above suggestions, would greatly appreciate your help here.

Cheers

Roch,
Thanks again for the prompt replies and for working with me on this.

Short story none of the steps outlined in your last reply solved the issue.

More detailed version:
I looked at the variable for Goals – Assists – Saves in both the Player Performance and Player Stats. The variables(key) are the same for each, i.e. for goals in both sections the value was goals. I changed the goals variable in the stats section to goalsstats as you suggested. This did not solve the issue, I tried it for Saves as well with the same results. Curiously the Assists, again the only one totaling at the bottom of the Box Score section of the Edit Match field has the same variable in both Player Performance and Player Stats.

I downloaded and installed Classic Editor, followed by deactivating all the plugins except for the Classic Editor, SportsPress, and SportsPress for Football(Soccer). I also switched to the default theme of Twenty Twenty One.

I then went back to Configure and edited Goals in Player Performance. To try to ensure it wrote new values, I added a character to the name and updated it, then removed the added character and updated it again.

No change in the issue.

I then created TEST as a new field in the Player Performance section and then edited one of the matches adding numbers to the TEST field, they did not total at the bottom of the page either.

Where do we go from here?

Hi Roch,

I put the screenshots together that you asked for, plus others showing where data does show, and where it does not. I hope this is helpful for your troubleshooting…

https://pvunitedfc.com/sportpress-support-issue/

Cheers, and thanks again for your assistance.

• This reply was modified 2 years, 4 months ago by TNG1.

Bumping this up (not sure that is allowed, sorry if not). I sure could use your help on this. Cheers…

Thanks for the reply Roch, I haven’t edited any plugin files.

I’ll open separate issues now, cheers.

Thanks for the quick reply Alex.

So far, no joy…

Cache: I do not use any caching plugins and I have cleared all my browser cache between each attempt to troubleshoot this. If I am missing something obvious here, my apologies and can you please point me to what I’m missing.

1. I can not find the option to “Fix spaces between HTML attributes”. That said I did update your plugin this morning, could that option have been discontinued in the update? I’m currently running 2.3.1

2. Fix broken HTML did not affect the issue
3: Fix missing dynamic content did not affect the issue
4: Disable dynamic translation did not affect the issue

I disabled all of my plugins except for TranslatePress and Elementor & Elementor Plus and that did not solve the issue.

No difference when viewed through Chrome, Firefox, Safari, or from desktop or mobile.

What’s my next best step?

Cheers

turned out to be a tipping plugin for WooCommerce. It affected WP Adminify as well. Once deactivated all was good.

Thanks for your help.

Cheers

Md, thanks for your help on this. Closing the thread as my last post solved the issus.