Arcy

I changed the settings of the payment plugin, i.e. it sends an email to me immediately after the order (before payment) and to the customer after payment. From that moment on, all emails have arrived. I will observe in the next few days whether it is a coincidence or if it really helped. Do you have any idea why this could have worked?

Thank you for your answer @darshanaw

Unfortunately there are no errors in debugging, my gmail account has not reached its limits either . If there are no errors in debugging, does it mean that the plugin connected correctly to gmail? Could there have been a temporary disconnection? The strangest thing is that most emails work. After customer order product, the plugin sends an email to me and to the customer – sometimes one of them does not arrive. Maybe that’s the reason? That the plugin sends 1 email to me and 2 to the customer and if it does it at the same time, it sometimes fails?

They modify prices for cart items. Not on product page, because every price can be different given the configuration. So they can’t use the product get price filter, because that would be too early to filter the price for product. Since I am not technical and Staggs support wants to fix this issue for other customers as well, I forwarded your email to them (a********[email protected]). Please expect a message from?contact(@)staggs.app

• This reply was modified 5 months, 2 weeks ago by Arcy. Reason: delate email link
• This reply was modified 5 months, 2 weeks ago by Arcy.

Im sorry, i sent part of the message wrong, here is the corrected version:

I have a problem with the incorrect price being sent in the “add_to_cart” event when using your plugin with the Staggs product configurator (https://staggs.app/). The “add_to_cart” event fires correctly when the button is clicked, but it seems to use the base product price instead of the price configured in Staggs.

I have observed that the incorrect price is also sent when:
– ajax cart is disabled,
– redirection after adding to cart is set to the cart page,
– the “add_to_cart” event is fired on the cart page instead of after the button click.
The view_cart event shows the correct price, and interestingly, even in this scenario, add_to_cart shows the incorrect price (even though add_to_cart is only called after view_cart).

I’m in contact with Staggs but they don’t know how to resolve this issue yet. Could you advise me how they could correctly override the price parameter to make sure the “add_to_cart” event sends the correct price?

I don’t know if it matters, but the hooks used by Staggs are woocommerce_before_add_to_cart_form (priority 10 – 50, 80, 90 ). How does PixelYourSite collect the price data?