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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter tknew

    (@tknew)

    any progress on this?

    Thread Starter tknew

    (@tknew)

    forum visibility: off (per help page recommendations)
    redirect pages: setting is based on forum visibility
    logged in url: https://domain/permissions-error/ (static page, doesn’t work)
    non-logged-in url: blank
    freshness message: inactive
    —– These three general settings do not make a difference, they have been tried on and off, and do not change the behavior —–
    hide topic/reply: off
    show descriptions: on
    remove “Private” prefix: on

    Site is in english

    Thread Starter tknew

    (@tknew)

    I have replicated my server to a testing vm, and disabled ALL plugins except for bbpress and bbP-private-groups, as well as swotched the theme back to twenty-fourteen. No change in behavior at all.

    1. If the forum is set to public, open, restricted to group 1, all logged in users can see the listing and access the group
    2. If the forum is set to private, open, restricted to group 1, all logged in users can see the listing, but returns “not found” page for users that don’t belong to group 1.
    3. If the forum is set to hidden, open, restricted to group 1, only wordpress administrators can see the listing, and ONLY administrators that belong to group 1 can access it

    Desired behavior: Users not in group 1 see NO listing of the forum and are denied access, while logged in users in group 1 are able to see the listing for the forum and access it accordingly.

    Thread Starter tknew

    (@tknew)

    I’m out for the weekend, I may remote in and see if I can test on it, but otherwise, I will not be able to investigate this further until next week.

    Thread Starter tknew

    (@tknew)

    I will replicate the site to a test environment and do as you ask. I’m worried that turning off the Active Directory Integration will break authentication on my wp site

    Thread Starter tknew

    (@tknew)

    the only plugin I have turned on that affects users is Active Directory Integration. This is affecting both the forums list AND the widget. I’m inclined to believe there is some kind of logic error with either forum-filters.php or with user-view-post.php I know that it is able to properly identify if a user belongs to the group, because it DOES block access if the user doesn’t belong, but the forum-filters might be returning some incorrect values

    Thread Starter tknew

    (@tknew)

    the help page says this:

    Only logged in users see group forums, and even then only ones that they have access to.

    DESCRIPTION: the default view. Allows unlimited groups with unique combination of access to forums, but they only see those they have access to.

    TO SET : Do not set the visibility.

    This is the expected behaviour, but not what is happening. My logged in users can see forums that they do not have access too.

    Thread Starter tknew

    (@tknew)

    If I make public, but click the “restrict content to group” flag on the forum properties, non-group members seem to have full unadulterated access to the forum. If I make it “private,” the forum is blocked, but it is still listed. I don’t want it listed at all unless the logged in user belongs to that forum’s group.

    Thread Starter tknew

    (@tknew)

    Is there a way, then, to make forums only get listed and visible when the logged on member is a member of that forum? I can’t figure out how to make that work.

    I am having the same issue with the widget. Private forums will not show up for logged in users that are members of the groups that the forums belong to. Have played with almost every setting I can find.

    Widget (Private Groups) Forums List: Forums have tried Parent Forum ID values: “0” and “any” but neither have made a difference.

    Forum

    • Setting the forum type to “Private” makes the forum visible to everybody, but only members can access it
    • Setting it to Hidden, anyone who is a site admin can see forum, but only group members can access it. The forum is NOT visible to any non-site-admins, regardless of group membership.
    • Setting it to Public, makes visible and accessible to anyone, regardless of “Forum Groups’ setting

    Private Group Settings

    • Forum Visibility: inactive
    • Freshness Message: inactive

    Even after changing the forum role to participant in User Management, the user still cannot see the forums in the widget.
    If I go to the “Forums” page, I get “Oh Bother! No forums were found here”

    There may be some error in the logic that determines what forums should be displayed with regard to group membership.

    tknew

    (@tknew)

    My question is, if there is no support for every #num months by day of week, when why is it an option in the menu?

    I want to add a holiday like Thanksgiving or Memorial day, which occur on the 4th Thursday or the last Monday in November and May respectively. The plugin will not allow me to set repeat X times, every #num past 9, when I should be able to put up to 12 here, and also, according to this post, it doesn’t work anyway?

    tknew

    (@tknew)

    I also had a problem with being locked out of the dashboard after upgrading this plugin to 1.1.1 on wordpress 4.0. I am extremely thankful that I’m running in a VM and took a snapshot prior to updating then plugin. I tried two different admin accounts and could not get to the dashboard after upgrade.

    Thread Starter tknew

    (@tknew)

    disregard, this wasn’t a plugin issue. It seems my php mail function isn’t working properly from wordpress. It is important to note that this plugin does not send notifications through osticket, but through wordpress itself. I hope this helps others in my situation.

    the only users who sign in to osticket are your staff members. They will still have to sign into the /scp on osTicket to respond to support requests. All this plugin does is allow a logged WordPress user to submit a ticket through wordpress instead of having to go to another web page.

    I am using this in tandem with an active directory integration plugin, so my users authenticate through wordpress against my domain controller, and when they click to open a ticket, their name and email are prefilled from the wordpress account. I cannot see that the SCP for osticket has reverse authentication against AD or wordpress, and if it does, it would probably be beyond the scope of this plugin.

Viewing 14 replies - 1 through 14 (of 14 total)