tkapenga

I was able to get it working again by reconnecting the Instagram account and recreating the original feed. Thanks for your help!

Perfect. Thank you!

I was able to get the issue resolved. The website is hosted on WP Engine and the checkout page for the tickets needed to be excluded from their cache. Once the WP Engine support team added the checkout page to be excluded from the cache the issue was resolved.

I’m running WordPress version 5.9.3 and I am using PHP 8.0. On the development site I tried downgrading to PHP 7.4, but I was still running into the issue. I also tried reinstalling the plugins and still could not get it to work.

I tried updating all plugins to the latest version and updated WordPress to version 6.0 on the development site, but it’s not working correctly yet. The website is using a custom theme that requires Advanced Custom Fields PRO so maybe that could be part of the issue?

Hi Rafsun,

I am using the latest version of the plugin (5.4.0.1). I am also using the latest versions of the Events Calendar (5.15.0.1) and Events Calendar PRO (5.14.0.1).

I tried adding the code snippet to the functions.php file in the child theme but it did not work. I also tried using the Code Snippets plugin to add the code snippet instead but that isn’t working either.

I checked for plugin and theme conflicts and it still isn’t working even when I disabled all the plugins except for the Events Calendar plugins and using the TwentyTwenty theme.