Timmy Crawford

@dtco6971 sorry to hear you had issues with the plugin. When you say it stopped working, was there no data showing up in reports? By chance did you opt to re-import historical data?

Thanks for the review @webofiice – are you still having performance issues at all? Please let me know if we can help.

@mixtecondikandii sorry to hear you had issues with the plugin. By chance were you importing a large amount of historical data ( customers and orders ) when you experienced the performance issues?

@cristianciuberea “actionable statuses” is what controls the orders that appear in the Orders Activity Panel in the navigation bar – so essentially order statuses that for your store need attention ( fullfill / ship etc ).

I think you might be looking for the “Excluded Statuses” – these are order statuses that are omitted from your report totals. So if you only wanted completed orders to appear in your reports, you would check all the order statuses which are not considered “complete” for your store.

@jfarsen thanks for the feedback. I’ve labeled your issue as an Enhancement request. Indeed this seems like a very valuable feature to have, and one that could be built using WooCommerce Admin.

@snuffybg and @cristianciuberea the bug appears to be if any of the settings on the Analytics | Settings page are blank, or the option in the database table goes missing it is causing the bug.

I have a fix in progress that will go out in next week’s release:

https://github.com/woocommerce/woocommerce-admin/pull/2577

@ablears I will get our github description updated, as it is very much production ready!

Thank you Timmy, I have over 100 Woo sites running in production on a network, all managed by individual owners, so I used the filter to prevent them accidentally activating the plugin.

Definitely a good use-case for the filter – glad it was a useful code snippet for you. I know another person in the forum here installed the plugin on their network – I believe they had 100+ stores.

The performance hit some folks have mentioned is around historical data import. For a network install, I’d strongly recommend using WP CLI to process the background job queues in ActionScheduler. If/when you are looking to install the plugin, even just on a test env, please reach out if I can help in any way.

@younes89 thanks so much for the screenshot – I thought that might be the problem but your screenshot confirmed the cause! I have a code fix in progress that will get shipped in the release next week:

https://github.com/woocommerce/woocommerce-admin/pull/2577

Hello @ablears in fact there is a filter you can use to disable any of the admin notices. You can also use the (x) to hide any notice shown without the need of code – here is a screenshot of where to click to no longer see the notice:

Here is a code snippet that will remove the notice too if you prefer that route:

add_filter( 'woocommerce_show_admin_notice', 'wc_disable_wc_admin_install_notice', 10, 2 );
function wc_disable_wc_admin_install_notice( $notice_enabled, $notice ) {
	if ( 'wc_admin' === $notice ) {
		return false;
	}
	return $notice_enabled;
}

I hope so because the message does not make it clear this plugin is not production-ready in its current state.

Would you care to provide some more details here why you feel it isn’t production-ready? We are running it in production woocommerce.com and I have it running on other sites myself.

@cristianciuberea by chance could you see if you have the following option set on your local install? I was able to recreate a similar error message today which I think might be related to what you are experiencing:

SELECT * FROM wp_options where option_name = ‘woocommerce_actionable_order_statuses’

@younes89 one other idea – in your browser JavaScript console, can you type in wcSettings.wcAdminSettings and hit enter on the dashboard page, and post a screenshot?

It should look something like this: https://cloudup.com/c5CuktZ0PJW

Thanks @younes89 – I’ve started to go through and install some of the plugins to try and see if I could find the mix to create the bug. So far I haven’t had any luck. The error message refers to some logic that exists in multiple places throughout the wc-admin code base, so it is difficult to track down based off that error message.

By chance have you, or are you able to disable plugins one-by-one to see if disabling one might allow the wc-admin dashboard to render properly?

Alternatively, if you have a staging environment I could access, I might be able to debug further.

@younes89 thanks for the system reports – nothing is jumping out at me there that appears out of the ordinary. So just to confirm, all WooCommerce Admin pages are showing up blank for you? Dashboard, Analytics reports?

If so on those pages, are there any error messages being shown in your JavaScript console in the browser?

@ghoush thank you for the bug report, I’ll get a fix going for this.

Have a fix pending review that will go out in next week’s release, sorry for the regression!

https://github.com/woocommerce/woocommerce-admin/pull/2571