timixpatch

Hello, thank you for your reply. The Attachment provides the system status report and woocommerce logs. For some reasons, payment failed orders have occurred one after another. Please analyze and support. Thank you!

https://www.diysticker.com/wp-content/uploads/2023/04/woocommerce-paypal-payments-log-4334-.txt

https://www.diysticker.com/wp-content/uploads/2023/04/woocommerce-paypal-payments-log.txt

https://www.diysticker.com/wp-content/uploads/2023/04/order-notes-4334.png

https://www.diysticker.com/wp-content/uploads/2023/04/4359-order-notes.png

https://www.diysticker.com/wp-content/uploads/2023/04/4358-order-notes.png

System status:

WordPress Environment

WordPress address (URL): https://www.diysticker.com
Site address (URL): https://www.diysticker.com
WC Version: 7.5.1
REST API Version: ?</img> 7.5.1
WC Blocks Version: ?</img> 9.6.6
Action Scheduler Version: ?</img> 3.5.4
Log Directory Writable: ?</img>
WP Version: ?</img> 5.9.3 - There is a newer version of WordPress available (6.2)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: en_US
External object cache: –

Server Environment

Server Info: nginx/1.18.0
PHP Version: 7.4.12
PHP Post Max Size: 50 MB
PHP Time Limit: 300
PHP Max Input Vars: 1000
cURL Version: 7.29.0
NSS/3.44

SUHOSIN Installed: –
MySQL Version: 5.6.48-log
Max Upload Size: 50 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 7.5.1
WC Database Prefix: wp_
Total Database Size: 223.70MB
Database Data Size: 162.67MB
Database Index Size: 61.03MB
wp_woocommerce_sessions: Data: 12.22MB + Index: 0.38MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.14MB + Index: 0.20MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.26MB + Index: 0.10MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 1.26MB + Index: 0.91MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.28MB + Index: 0.20MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.19MB + Index: 0.14MB + Engine InnoDB
wp_aioseo_cache: Data: 0.22MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 1.48MB + Index: 0.02MB + Engine InnoDB
wp_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_failed_logins: Data: 3.52MB + Index: 5.55MB + Engine InnoDB
wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_activity: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_aiowps_login_lockdown: Data: 0.34MB + Index: 0.31MB + Engine InnoDB
wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wp_comments: Data: 0.85MB + Index: 0.43MB + Engine MyISAM
wp_Counterize: Data: 0.24MB + Index: 0.31MB + Engine MyISAM
wp_Counterize_Countries: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_Counterize_Keywords: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_Counterize_Outlinks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_Counterize_Pages: Data: 0.07MB + Index: 0.06MB + Engine MyISAM
wp_Counterize_Referers: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
wp_Counterize_UserAgents: Data: 0.07MB + Index: 0.06MB + Engine MyISAM
wp_edd_customermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_edd_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_ewwwio_images: Data: 0.17MB + Index: 0.19MB + Engine InnoDB
wp_ewwwio_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gla_attribute_mapping_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_budget_recommendations: Data: 0.22MB + Index: 0.14MB + Engine InnoDB
wp_gla_merchant_issues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_gla_shipping_rates: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_msdb_post_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_msdb_purchase: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_msdb_shopping_cart: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 2.70MB + Index: 0.40MB + Engine MyISAM
wp_pmpro_membership_levelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 6.77MB + Index: 3.90MB + Engine MyISAM
wp_posts: Data: 2.14MB + Index: 0.42MB + Engine MyISAM
wp_rank_math_analytics_objects: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sddb_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_statistics_exclusions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_statistics_historical: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_statistics_pages: Data: 5.14MB + Index: 9.91MB + Engine MyISAM
wp_statistics_search: Data: 4.51MB + Index: 2.71MB + Engine MyISAM
wp_statistics_useronline: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_statistics_visit: Data: 0.03MB + Index: 0.04MB + Engine MyISAM
wp_statistics_visitor: Data: 24.52MB + Index: 29.35MB + Engine MyISAM
wp_statistics_visitor_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_term_relationships: Data: 0.02MB + Index: 0.05MB + Engine MyISAM
wp_term_taxonomy: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 8.76MB + Index: 3.19MB + Engine MyISAM
wp_users: Data: 0.70MB + Index: 0.54MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.14MB + Index: 0.13MB + Engine InnoDB
wp_wc_download_log: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.19MB + Index: 0.25MB + Engine InnoDB
wp_wc_order_stats: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_debug_events: Data: 9.52MB + Index: 0.00MB + Engine InnoDB
wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpml_mails: Data: 74.52MB + Index: 0.00MB + Engine InnoDB

Post Type Counts

attachment: 572
customize_changeset: 1
nav_menu_item: 15
page: 15
post: 13
product: 184
product_variation: 387
revision: 419
sd_download: 1
sd_product: 1
shop_coupon: 3
shop_order: 1914
shop_order_refund: 8
wbcr-snippets: 4
wpcf7_contact_form: 1
wp_global_styles: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (16)

All in One SEO: by All in One SEO Team – 4.3.3
All In One WP Security: by All In One WP Security & Firewall Team – 5.1.5
Breadcrumb NavXT: by John Havlik – 7.2.0
Classic Editor: by WordPress Contributors – 1.6.2
Contact Form 7: by Takayuki Miyoshi – 5.6.4
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.13.1
TemplatesNext ToolKit: by TemplatesNext – 3.2.9
Extra product options For WooCommerce | Custom Product Addons and Fields: by ThemeHigh – 3.2.0
WooCommerce Blocks: by Automattic – 7.7.0
Orders Tracking for WooCommerce: by VillaTheme – 1.2.2
WooCommerce PayPal Payments: by WooCommerce – 2.0.3
WooCommerce: by Automattic – 7.5.1
WP Mail Logging: by WP Mail Logging Team – 1.11.0
WP Mail SMTP: by WPForms – 3.7.0
WP Statistics: by VeronaLabs – 14.0.2
Akismet Anti-Spam: by Automattic – 0.1.2

Inactive Plugins (4)

Google Listings and Ads: by WooCommerce – 2.3.8
Rank Math SEO: by Rank Math – 1.0.89.1
Woody code snippets (PHP snippets | Insert PHP): by Creative Motion
Will Bontrager Software
LLC [email protected] – 2.4.5

WPSE Allow Webp Uploads: by –

Dropin Plugins (1)

install.php: install.php

Settings

API Enabled: ?</img>
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Shop base: #4 - /products/
Cart: #5 - /cart/
Checkout: #6 - /checkout/
My account: #7 - /my-account/
Terms and conditions: #2308 - /refund_returns/

Theme

Name: i-craft
Version: 3.5.2 (update to version 3.5.5 is available)
Author URL: https://templatesnext.org/
Child Theme: ?</img> – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?</img>

Templates

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: i-craft/woocommerce/content-product.php
i-craft/woocommerce/loop/loop-end.php
i-craft/woocommerce/loop/sale-flash.php
i-craft/woocommerce/single-product/sale-flash.php
i-craft/woocommerce/single-product/title.php

WooCommerce PayPal Payments

Onboarded: ?</img>
Shop country code: CN
WooCommerce currency supported: ?</img>
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: ?</img>
Vault enabled: ?</img>
Logging enabled: ?</img>
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?</img>

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ?</img> Next scheduled: 2023-04-02 06:39:50 +00:00
Options: ?</img>
Notes: 118
Onboarding: completed

Action Scheduler

Complete: 639
Oldest: 2023-03-02 12:35:05 +0000
Newest: 2023-04-02 02:25:51 +0000

Failed: 5
Oldest: 2023-03-29 11:20:12 +0000
Newest: 2023-04-01 17:23:51 +0000

Pending: 7
Oldest: 2023-04-02 02:40:51 +0000
Newest: 2023-04-05 03:03:05 +0000

Status report information

Generated at: 2023-04-02 02:40:18 +00:00
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