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Viewing 15 replies - 1 through 15 (of 18 total)
  • Hi,

    This problem still persists.

    Cheers

    Thread Starter timgood85

    (@timgood85)

    @seanomattic Thank you! That was the answer I was trying to get to. Essentially, now I know there is an issue, as I have multiple instances of items not updating.

    Yes, I have had the entire thing fall over on me once, due to an issue with WPRocket clogging up the jobs list. They admitted it was their fault on that occasion – though I should have spotted it earlier.

    Now I am left to attempt to find out what is causing the error this time.

    Thread Starter timgood85

    (@timgood85)

    This is endlessly frustrating. I will try one more time. Please agree or disagree with the statement below:

    “to keep products live on Google, you must manually update each item within Woocommerce, changing some of each product’s content or the price roughly every 30 days”.

    If this is the case, I would like to ask again, how on earth users with large catalogues and no changes to product price keep their product range live.

    To be even clearer: I guess we could say there are two types of ‘update’ that we could be getting confused on. There is the update of the feed, I would suggest we refer to this as the feed ‘running’. Then there is the updating of the products, ie going into the product on Woocommerce and making a change to the product detail to jog the system. I am trying to establish if products need to be updated, not if the feed needs to run.

    Seperatly, I have over 5000 products that are out of sync with regard to price and have been for a number of days. If every change to a product triggers a sync, how can this be the case? According to your somewhat scant FAQ “Whenever a product is created or updated, it will instantly sync to Google Merchant Center via an async job”. This is obviously not the case.

    I am now looking for another product, partly because of your plugin’s functionality and partly because of your complete unwillingness to give a straight answer to what is a straight question.

    Thread Starter timgood85

    (@timgood85)

    I just don’t see why I can’t get a straight answer.

    I’ve boiled it down to such a simple question and all I really want is either ‘a’ or ‘b’. I can add in ‘c’ neither is true, if that makes it easier for you.

    Please, please try to give a straight answer. Treat it like a thought experiment, ignoring my particular scenario.

    Again:

    To simplify the question: if I do not update products in Woocommerce (ie on the WP CMS) every 30 days, will they:
    A. expire
    B. be renewed with 3 days to go
    c. other

    Thread Starter timgood85

    (@timgood85)

    Quoting something I have read isn’t exactly pouring light on the subject, so I will try again:

    My current situation is that I have thousands of products that have an expiry date of 24 days time.

    To simplify the question: if I do not update these actual products in Woocommerce during this period, will they:
    A. expire
    B. be renewed with 3 days to go

    If the answer could just be either A or B that would be great, cheers.

    Thread Starter timgood85

    (@timgood85)

    Hi @anastas10s

    Apologies but no, that’s not that clear.

    To be clear does this mean:

    A. I need to individually update each product within Woocommerce (ie change its content or its price) for it to stay live? ie that GMC needs to see a change in the daily feed to keep the product expiry date at 30 days

    OR

    B. Does it mean that if the feed was working correctly, I would not be seeing expiration times of 24 days and lower, as the feed would have refreshed the products to GMC as actually updating each individual product is not needed?

    If it is A, how in the world do large companies keep stock live on GMC? We have 19000 products, to update each within 30 days manually would be a full-time job.

    If B is the case, then I still have a feed issue.

    Cheers

    Thread Starter timgood85

    (@timgood85)

    Hi,

    I have sorted out all the major issues, it turned out to be an issue caused by an error on WPRocket cache, however, I am left with 1 question:

    My products are all syncing daily now, and those with updated pricing have 30 day expires on them, however, some have an expiry date that indicates that they will expire in 24 days, despite them last updating this morning. Is this normal or is it the case that each product actually needs manually updating re content in order to refresh o 30 days?

    Cheers

    Thread Starter timgood85

    (@timgood85)

    This turned out to be due to an error with WPRocket stacking up jobs that would not run.

    Thread Starter timgood85

    (@timgood85)

    Hi Igor,

    This might help. Are you saying that this is the cause of the issue?

    Thread Starter timgood85

    (@timgood85)

    Hi,

    Sure:

    
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    i set the memory back to 1024 as it did not solve the problem when at 2048.

    Thread Starter timgood85

    (@timgood85)

    Hi,

    2022-09-19T12:45:09+00:00 CRITICAL Out of memory (allocated 2097152) (tried to allocate 2919648 bytes) in /home/virtual/vps-499a0b/c/cccada0f48/public_html/wp-content/plugins/vitesse-stock-import/public/class-vitesse-stock-import-public.php on line 116
    
    2022-09-19T12:45:24+00:00 CRITICAL Out of memory (allocated 50331648) (tried to allocate 32768 bytes) in /home/virtual/vps-499a0b/c/cccada0f48/public_html/wp-content/plugins/google-listings-and-ads/src/API/Site/Controllers/MerchantCenter/ShippingRateController.php on line 1

    It would appear I am out of memory but I have a massive memory limit of 2048. Any ideas?

    • This reply was modified 2 years, 1 month ago by timgood85.
    Thread Starter timgood85

    (@timgood85)

    Hi Sunday,

    All of my products have expired, as the plugin doesn’t seem to be refreshing them. I have attempted to synd via /admin.php?page=connection-test-admin-page but when selecting ‘Sync All Products with Google Merchant Center’ my site crashes with a critical error. I have now updated 1 product and synced it individually and it is live on Merchant Center. Can you think of any way I can push the whole product catalogue live again? I have 19000 products, so 1 at a time is not an option.

    Cheers,

    Thread Starter timgood85

    (@timgood85)

    Morning Saif,

    Sure.

    
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    23_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_actionscheduler_actions: Data: 122.44MB + Index: 137.25MB + Engine InnoDB
    23_actionscheduler_claims: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    23_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_actionscheduler_logs: Data: 37.56MB + Index: 24.06MB + Engine InnoDB
    23_cmplz_cookiebanners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_cmplz_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_cmplz_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_comments: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    23_dgwt_wcas_index: Data: 8.52MB + Index: 0.42MB + Engine InnoDB
    23_dgwt_wcas_invindex_cache: Data: 0.23MB + Index: 0.03MB + Engine InnoDB
    23_dgwt_wcas_invindex_doclist: Data: 7.52MB + Index: 8.03MB + Engine InnoDB
    23_dgwt_wcas_invindex_wordlist: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    23_dgwt_wcas_stats: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
    23_dgwt_wcas_var_index: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    23_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    23_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    23_e_submissions: Data: 0.05MB + Index: 0.27MB + Engine InnoDB
    23_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    23_e_submissions_values: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    23_gla_budget_recommendations: Data: 0.20MB + Index: 0.11MB + Engine InnoDB
    23_gla_merchant_issues: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    23_gla_shipping_rates: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    23_gla_shipping_times: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_options: Data: 20.03MB + Index: 7.50MB + Engine InnoDB
    23_postmeta: Data: 182.72MB + Index: 69.17MB + Engine InnoDB
    23_posts: Data: 19.55MB + Index: 8.06MB + Engine InnoDB
    23_termmeta: Data: 0.38MB + Index: 0.38MB + Engine InnoDB
    23_terms: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
    23_term_relationships: Data: 4.52MB + Index: 2.52MB + Engine InnoDB
    23_term_taxonomy: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
    23_tm_taskmeta: Data: 2.52MB + Index: 0.34MB + Engine InnoDB
    23_tm_tasks: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
    23_usermeta: Data: 0.48MB + Index: 0.06MB + Engine InnoDB
    23_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    23_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    23_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wc_category_lookup: Data: 0.19MB + Index: 0.00MB + Engine InnoDB
    23_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    23_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    23_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wc_product_meta_lookup: Data: 4.52MB + Index: 6.09MB + Engine InnoDB
    23_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    23_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    23_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wffilemods: Data: 16.55MB + Index: 0.00MB + Engine InnoDB
    23_wfhits: Data: 0.09MB + Index: 0.05MB + Engine InnoDB
    23_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    23_wfknownfilelist: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
    23_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wflogins: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    23_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    23_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    23_wfstatus: Data: 0.13MB + Index: 0.11MB + Engine InnoDB
    23_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wpf_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wpf_meta_data: Data: 5.52MB + Index: 11.58MB + Engine InnoDB
    23_wpf_meta_keys: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wpf_meta_values: Data: 0.02MB + Index: 0.81MB + Engine InnoDB
    23_wpf_meta_values_bk: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wpf_modules: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wpf_modules_type: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_wpf_usage_stat: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_wpml_mails: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    23_wpr_rocket_cache: Data: 3.52MB + Index: 3.33MB + Engine InnoDB
    23_wpr_rucss_used_css: Data: 0.36MB + Index: 0.61MB + Engine InnoDB
    23_xyz_ips_short_code: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    23_yoast_indexable: Data: 26.55MB + Index: 18.09MB + Engine InnoDB
    23_yoast_indexable_hierarchy: Data: 1.52MB + Index: 1.09MB + Engine InnoDB
    23_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    23_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    23_yoast_seo_links: Data: 0.16MB + Index: 0.11MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 33240
    br_product_tab: 2
    br_tabs_location: 1
    custom_css: 3
    customize_changeset: 3
    elementor_icons: 1
    elementor_library: 30
    jet-menu: 5
    nav_menu_item: 51
    page: 12
    post: 3
    product: 19546
    revision: 492
    shop_coupon: 5
    shop_order: 73
    shop_order_refund: 10
    wp_global_styles: 4
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (30) ###
    
    ManageWP - Worker: by GoDaddy – 4.9.14
    FiboSearch - AJAX Search for WooCommerce (Pro): by FiboSearch Team – 1.20.2
    Complianz | GDPR/CCPA Cookie Consent: by Really Simple Plugins – 6.3.4
    Elementor Pro: by Elementor.com – 3.7.7
    Elementor: by Elementor.com – 3.7.8
    Facebook for WooCommerce: by Facebook – 2.6.27
    Feefo Ratings & Reviews: by Feefo – 1.0.8
    GazChap's WooCommerce Auto Category Product Thumbnails: by Gareth 'GazChap' Griffiths – 1.4
    Google Listings and Ads: by WooCommerce – 2.1.4
    OMGF: by Daan from Daan.dev – 5.4.1
    Insert PHP Code Snippet: by xyzscripts.com – 1.3.3
    JetMenu: by Crocoblock – 2.2.3
    HubSpot All-In-One Marketing - Forms, Popups, Live Chat: by HubSpot – 9.0.123
    Limit log in attempts reloaded: by Limit log in attempts reloaded – 2.25.7
    Product Tabs Manager for WooCommerce: by BeRocket – 1.1.5.6
    Vitesse Stock Import: by Pagecode – 1.0.0
    WooCommerce Manual Payment: by bfl – 2.6.11
    Product Filter by WooBeWoo: by WooBeWoo – 2.2.1
    Payment Plugins for Stripe WooCommerce: by Payment Plugins
    [email protected] – 3.3.28
    
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.15
    WooCommerce Min/Max Quantities: by WooCommerce – 2.4.24
    WooCommerce PayPal Payments: by WooCommerce – 1.9.4
    WooCommerce: by Automattic – 7.0.0
    Wordfence Security: by Wordfence – 7.7.1
    Yoast SEO: by Team Yoast – 19.8
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.7
    WP Mail Logging: by Wysija – 1.10.4
    WP-Optimize - Clean, Compress, Cache: by David Anderson
    Ruhani Rabin
    Team Updraft – 3.2.9
    
    WP Rocket: by WP Media – 3.12.1.1
    Sequential Order Numbers for WooCommerce: by WebToffee – 1.4.8
    
    ### Inactive Plugins (1) ###
    
    Woo Align Buttons: by 320up – 3.6.7
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (2) ###
    
    ManageWP - Worker Loader: by GoDaddy – 1.0.0
    StackCache: by Stack CP –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: GBP (£)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #14 - /shop/
    Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #17 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.6.1
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: GB
    WooCommerce currency supported: ?
    PayPal card processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: ?
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-10-18 09:49:53 +01:00
    Options: ?
    Notes: 52
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 154
    Oldest: 2022-10-18 08:06:05 +0100
    Newest: 2022-10-18 08:57:49 +0100
    
    Pending: 476,746
    Oldest: -0001-11-29 23:58:45 -0001
    Newest: 2022-10-18 08:42:59 +0100
    
    In-progress: 2
    Oldest: –
    Newest: –
    
    Failed: 475
    Oldest: 2022-09-09 10:14:31 +0100
    Newest: 2022-09-08 05:42:03 +0100
    
    ### Status report information ###
    
    Generated at: 2022-10-18 09:06:49 +01:00
    
    Thread Starter timgood85

    (@timgood85)

    Hi,

    My server configuration will not allow over 300.

    Thread Starter timgood85

    (@timgood85)

    Hi Harshad,

    I currently have the below settings, is this below recommended?

    max_execution_time 300
    memory_limit 1024

    Cheers,

    Tim.

Viewing 15 replies - 1 through 15 (of 18 total)