tigrangrayling
Forum Replies Created
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it is made with the header and footer builder plugin
and it;s updated to the mentioned version 1.6.34
but we have already removed the plugin on the staging and made it without the plugin.
and soon we will update the production with the new version. but anyway at the moment on the production we have the header and footer made with that plugin.- This reply was modified 9 months, 2 weeks ago by tigrangrayling.
we updated it, but the issue is still available on some of the users side. I would like to know, which thing we can pay attention to for such issues, to be able to find the real problem.
hey. do we have any updates on the upper mentioned issue?
I want to add some more useful information to reproduce the case.
there are 2 cases not showing the menu – The first is that it’s not showing at all on the hover
section case is – after loading the webpage incognito, it’s not showing again on hover, but when you hit on the tab with dropdown options, it only after click it starts to show on hover. (that would be ok if the tab itself was not clickable).
for example, you are landing on the home page, you hit the services tab, you are redirected to the services page, and then only the dropdown menu starts to show on hover. so from the user experience perspective that is a bad experience for first time visitors.I would submit a ticket, but unfortunately the ticket submission form has an issue. there is no a submit button in the end of the form.
check this screenshot- This reply was modified 10 months ago by tigrangrayling.
31 already, but issue is active already from the 29 or maybe even with earlier version.