tidiotidio

Hi,

We just released update, to apply changes please go to Apperrance section and click “Save”

Thank you very much for your feedback. Each week we talk with hundreds of our customers and we do our best to make our service better. We are really sorry that those problems happened, it’s a pity that you didn’t contact us, we would fix your issues on the spot. Feel free to contact us at support [at] tidio.net to talk about what happened. Even if you don’t want to use our service anymore, you could help fix this problem so other users won’t have it.

Hi Kimbruce,
Chook’s post was added a long time ago and in the meantime our service became much faster. We’ve reduced the number of files loaded and matched it with google requirements. Please contact us via email at contact [at] tidio.net, we will be happy to show you how it looks when you compare us with our competitors.

Hi,

We just fix it, can you try again?

Regards,
Titus

Hi,

Our plugin works only on chrome (desktop/mobile) and safari (desktop), about account settings we just fix this.

We working on separate log in, but this feature will be in the future.

Regards,
Titus

Hi,

We just fix it, can you check if everything is ok?

Regards,
Titus

Hi, we just fix this issue and also i’m tested on your site and it’s ok, can you let me know if it works now for you? if not please refresh cache of your browser.

Also please send me your website url at tytus {at} tidio.net

Hi,

Which browser are you using?

Hi,

Yes we working for mobile devices support and should be available within few days.

Today we released update with automatically notification after publish post.

Hi,

Thanks for feedback.

If a new reader click close, I dont have any button to show again de popup…

Ok i agree with you we working on this and i hope we will introduce this in the future.

When I make a new post, my Push-follower dosent see immediatly the notification…

Tommorow we will release new version with service this.

Can you contact with me trought email? tytus [at] tidio.net i with pleasure will hear more suggestions from you

Hi,

Thank you for your feedback, we working on this functionality and should be available within 1-2 days.

Hi,

In the begin of new month we gonna remove PRO account and Visual Website Editor will be 100% free.

Please contact with us contact [at] tidio.net if you want free PRO account now.

Regrads,
Titus

Hi,

You can remove watermark only when you’re PRO user and it’s cost $15 one-time fee.

Hi,

Sorry for delay in response, our API is working. Please call API only after load JS code, example.

<script src=”https://code.tidio.co/CODE.js”></script&gt;
<script>
tidioChatApi.on(‘popUpShow’, function(dimension){
alert(‘PopUp is showed!’);
});
</script>