@hotnuts21 I have received prompt help with the premium support channel but also good response in the forums.
I’m also subscribed to all the forums and to be fair I see lots of questions that I feel are not issues with the plugin and more about different marketplace owners wanting to try to fit the marketplace tools works with the many (almost limitless) different marketplace combinations.
Over the 18 months that I have been with the plugin I have seen impressive evolution to the product and maturity to the support of the plugins.