ThinkUpThemes

Hi Keeperbay,

When the custom slider option is selected none of the ThinkUpSlider code is output. All of the issues on the image should be easy to fix however I can’t guide on which css to change without looking into the code.

Do you have a live version of your website up? If you’re working on localhost can you put a live version up temporarily so I can figure out which css will be needed to fix the issue.

Thanks,

Afzaal

Hi Fabien,

Our themes have been developed using WordPress best practices, and we even volunteer on the www.remarpro.com theme review team so are confident that our themes should be compatible with the majority of plugins on the market. We have a range of tabs in our premium package that have been built using Bootstrap. So if you choose a tabs plugin that’s also created using Bootstap you should be fine.

However, saying that there should be plenty of tab plugins available on the market that are compatible with our themes. Let me know if you keep getting this problem even after switching plugins and I can look into it further.

Thanks,

Afzaal

Hi David,

Deleting the masonry jQuery file shouldn’t impact the tooltips on the social media icons. It might be that what you’ve deleting is now causing a conflict elsewhere. Would you mind posting a link to your site so I can see what’s been done.

Thanks,

Afzaal

Hi Fabien,

We’ve developed our themes to be compliant with WordPress best practices, so as standard comments will be enabled on both pages and posts. The following YouTube video shows how to disable comments on individual pages and posts:

https://www.youtube.com/watch?v=BHyf7AQx1Yc

Thanks,

Afzaal

Hi Keeperbay,

You can add your own slider directly from the theme options panel. Simply select the “Custom” option under the homepage slider and add the shortcode of the 3rd party slider you want to use. You can then style this using css.

Try adding the following custom code to either your child theme or directly from the General Settings -> Custom CSS box in the options panel to get rid of the extra white space on the homapage:

.home #content {
display: none;
}

Let me know how you get on.

Thanks,

Afzaal

Hi Fabien,

This will be a conflict with the responsive tabs extension. Can you post a link to your site so I can see what code is conflicting.

Thanks,

Afzaal

Hi David,

This is actually an issue with the jQuery library used Masonry. It can be a bit temperamental at times. We’re looking to see if this issue can be solved with a work around in a future update.

Thanks,

Afzaal

Hi RunGCaleb,

Yes you can do this buy you’ll have to add some custom css. Do you have an idea of where you want the text to be positioned and how you want it to look? I can then look to write the custom css to achieve what you want.

Thanks,

Afzaal

Hi Pri,

Engrave Lite doesn’t seem to be active on the site. If you can activate the theme I can show you how to hide what you want.

Thanks,

Afzaal

Hi Josh,

That’s a shame. The theme options panel is awesome, so I really hope you can get it working! Can you tell me what browser you’re using when you try and access it?

Some people have reported issues with Internet Explorer. Have you tried to access the options panel in another browser such as Google Chrome? If this doesn’t work then there’s likely to be some conflicting jQuery. In this case try disabling your active plugins 1 at a time to find the conflicting plugin.

Let me know how you get on.

Thanks,

Afzaal

Hi Gregory,

At the moment blog pages will always be titled as “Blog”. However, we’ll be releasing an update later this week which will correct this issue. Thanks for bringing it to our attention!

Thanks,

Afzaal

Hi mlgcfp,

Apologies about this. For some reason this isn’t showing up in the latest version of the update. We’re looking to correct this and it’ll be included in the next release.

Thanks,

Afzaal

Hi dfwmax,

Sorry you feel that way. We’ll be more than happy to look into any problems you have. We’re always adding and making changes to our themes so if we’ve made a change your unhappy with we’ll definitely look into for you.

Look forward to hearing back from you.

Afzaal

Hi Mike,

In the latest version of WordPress it’s a little tricker to do this. Pre v3.8 you can do the following:

1. Select Appearance->Menus.
2. Click links and add a new page.
3. When the page is added simply remove the URL for the menu item.
4. Save the menu.

However in the latest version of WordPress we’ve found this doesn’t always work. Instead do the following:

1. Select Appearance->Menus.
2. Click links and add a new page with URL https://empty-link.
3. Save the menu.
4. Add the following custom jQuery to your theme. You can easily add jQuery from the theme options panel under General Settings->Custom jQuery:

jQuery('a[href*="https://empty-link"]').attr( 'onclick', 'return false;' );

This will make any page links to the URL “https://empty-link” unclickable. Hope this helps.

Thanks,

Afzaal

Hi Kevin,

I get an error when logging onto your site, it says “Error establishing a database connection”. Please let me know when it’s up so I can take a look at the issue.

We’ve noticed that some of the icons are not displaying but this will be fixed in the next theme update. Elusive icons have updated there library and the changes will be reflected in our next release.

Thanks,

Afzaal