ThinkUpThemes

Hi,

Can you post a link to the page where you have the gallery item with info about where the lightbox should be appearing.

Thanks.

Hi madsf80,

This feature is currently nor available in the lite version. It is possible to do with jQuery, however this will just an override of the link.

Let me know if you’d want to go down this path and I can show you how.

Hi madsf80,

This feature is currently nor available in the lite version. It is possible to do with jQuery, however this will just an override of the link.

Let me know if you’d want to go down this path and I can show you how.

Hi Pogo,

This issue is now fixed. Upgrade to the latest version of Engrave (Lite) v1.5.1 and everything should be working fine.

Thanks.

Hi pogo,

Thanks for the link. Is the the fact that blog posts are currently overlapping eachother so the layout is messing up? If so then we know about this issue.

A new version of Engrave has been released today and is currently being reviewed by the WordPress review team. This should be available to download in a few days and will correct the issue you’re experiencing.

Thanks.

Hi,

Would you mind posting a link to your website please this issue shouldn’t be happening. We’ll look into this and figure out what’s causing the issue.

Thanks.

Engrave is currently not WooCommerce compatible. It’s a theme for businesses primarily and isn’t yet setup for eCommerce. There’s no plans yet to add this to the Engrave Lite.

Hi Ross,

The content below the homepage featured section can be changed from Setting -> Reading and then check the front page settings to “A static page”. Then simply select the page from your website that you want to display on the front page.

Thanks.

Hi bgentry,

This is not do with our themes, all of our themes are tested in all modern browsers before release. Also, the WordPress review team would have also tested our theme in Google Chrome before approving.

The issue you are experiencing is not caused by Engrave Lite, however it is an issue with an insecure extension you have installed in Google Chrome which is causing the issue. Take a look at some of these support threads on Google which might help:

https://bit.ly/1qakweq
https://bit.ly/1qakAuK

Once you identify the insecure extension that’s caused the issue please can you let us know. We’ll then test Engrave Lite with this extension activated and if needed we’ll go ahead and contact the author of the extension informing them of the issue.

We’ll work with you to get this sorted so you can enjoy using Engrave Lite. Thanks.

The next update for Engrave Lite will be released on Friday. Depending on the workload of the theme review team we hope that the latest version will be available to download by next weekend.

Thanks.

Hi Paul,

This is a known issue and is fixed for our next update. We plan to release the latest version on Friday. So hopefully depending on the workload of the review team it should be available to download by next weekend.

In answer to your questions, the issue is caused by Masonry jQuery script. Changing the images or text formatting will not correct the issue. We have corrected this by adding a custom jQuery script.

Thanks

Hi FeaghalC,

This is a known issue and will be fixed in the next theme update.

There’s some jQuery conflicts on your site. Please try deactivating all your plugins and see if the issue still occurs.

Please let me know the conflicting plugin if that’s the cause.

Hi guys,

Apologies for the delayed response. We’ve now fixed this issue and it will be reflected in the next update. We’ll be submitting an updated version within the next week.

Hi Keeperbay,

Try adding the following code to your child theme or to General Settings -> Custom CSS field. This should reduce the space between the slider and the featured boxes:

#section-home-inner {
margin-top: 40px;
}

Thanks,

Afzaal