Denny Paul

Hello @bernard57 ,

Thank you for contacting us.

To make the Containers full width, you need to set the content width settings to full width on each container.

Also, please set the page template to Elementor Full width instead of Default to avoid theme layout settings from taking over.

Ref: https://elementor.com/help/using-elementors-full-width-page-template/

I hope this helps.

Best Regards.

Hi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Hello,

Since there is no reply from your end, we assume the query was resolved.

We are closing this ticket.

Please feel free to open a new ticket if you need assistance with anything else.

Best Regards.

Hello,

Since there is no reply from your end, we assume the query was resolved.

We are closing this ticket.

Please feel free to open a new ticket if you need assistance with anything else.

Best Regards.

Hello,

Since there was no reply received from your end, we are closing this ticket.

Please free to open a new ticket if you need assistance with anything else.

Best Regards.

Hi,

Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Best Regards.

Hello @anphira

Thank you for the update.

I’ll close this ticket.

Please feel free to open a new ticket for assistance with anything else.

Best Regards

Hello @supawiz6991 ,

Thank you for contacting us.

The issue is caused because security program appears to have made this a false positive.
We have reviewed all of the data for our new updates and can conclude that the current versions of our plugins do not contain any breaches or malware.

Please keep in mind that security programs can produce false positive results from time to time.

To be on the safe side and ensure you’re using a clean version of the plugins, you can reinstall a fresh copy of Elementor and Elementor Pro.
Also, make sure your antivirus program is up to date.

We suggest that you always keep a complete backup of the website.

Best Regards

Hello @dspink ,

Thank you for contacting us.

The issue has been resolved in the latest version 3.23.1

SS: https://imgur.com/hkH5L8b

Please try updating to the latest version and check if that helps.

Best Regards

Hello @renovomotors ,

Hi,Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com
ref: https://elementor.com/help/how-to-submit-a-support-ticket/

I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

www.remarpro.com rules state that commercial products are not supported here.

Best Regards

Hello @cdvwporg ,

Thank you for getting back to us.

I was able to see the issue. But this does not seem to be added by Elementor as the issue cannot be replicated.

I noticed that your site is being loaded as a static cached content.

Please try clearing all the cache and deactivate the all the optimization plugins and see how it goes.

SS: https://imgur.com/YerkKrl

Best Regards

Hello @anphira ,

Thank you for contacting us.

Currently, Elementor does not have the option to change the ALT text and can only utilize the alt text already added to the image.

If you like, you can submit a Feature Request on Github, which is where we take feature requests.
You can submit them at https://github.com/elementor/elementor/issues/new/choose
which gives you the opportunity to follow the discussion about ideas you submit, and track development progress of any that get implemented.

You can learn more about how to submit requests at https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Best Regards

Hello @tanmaymeh ,

In cases where you see the site right on the editor, but it looks bad on the front end, try out these steps. They go over the simplest causes to more complicated ones:

Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard.
Go to Elementor > Settings on your WordPress dashboard.
Click the Advanced tab and then switch the CSS print method to Internal embedding.
Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).

To rule out the possibility of a plugin or theme conflict, Enable safe mode and see if it helps.

In case safe mode helps, deactivate your plugins one by one to find the culprit.
If deactivating the plugins didn’t help, switch your theme (temporarily) to a default WordPress theme such as Twenty Twenty One and see if it makes any difference.

Switch the CSS print method back after following these steps, regardless if it helped or not.

Best Regards.

Hello @supawiz6991 ,

Thank you for contacting Elementor Support.

Your security program appears to have made this a false positive.
We have reviewed all of the data for our new updates and can conclude that the current versions of our plugins do not contain any breaches or malware.

Please keep in mind that security programs can produce false positive results from time to time.

To be on the safe side and ensure you’re using a clean version of the plugins, you can reinstall a fresh copy of Elementor and Elementor Pro.
Also, make sure your antivirus program is up to date.

We suggest that you always keep a complete backup of the website.

My apologies for the inconvenience, let me know if you have any further questions.

Best Regards.

Hello @tohidlo ,

Since this is a development based query, may opt to visit our Github account where you may get in contact with a member of our development team to query this with.

Please note that this is not an official support channel but a respective member of the development team will respond to your post as soon as they are available.

Please follow this guide which outlines the steps required to post on our Github: https://github.com/elementor/elementor/blob/master/.github/CONTRIBUTING.md

Best Regards.