The web host finally (after 5 days of waiting) created a restore of the site from a back up (actually, I had to implement it, they just put it there and then didn’t tell me until the second time I called to inquire). They were a nightmare to communicate with, waiting forever to get back to me, impossible to understand on phone, emailing updates to the wrong address, despite my clarification of email address every freaking time I spoke to someone (at least 2x a day for the last 5 days). The site is now working again, but Jesus, I’m pretty soured on Verio Hosting.
Anyone have advice on how I can create a back up of my own in the future so I don’t have to depend on these guys? WordPress lives on their site, which I access either through site/wp-admin or their control panel. I haven’t used an FTP client before. Actually, I’m strongly considering moving to another host, so my own back up would be key.
