themespride

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Thanks

Hello,

Thank you for sharing the screenshot. I have reviewed it and would like to inform you that the errors have been resolved in the latest update (version 8.8).If you are still experiencing issues, I recommend the following steps to identify and resolve the problem:

1. Add the settings one by one and publish them to identify where the issue occurs.

? ? – Start by adding the email text, then publish and check if it works.
? ? – Next, add the email address, publish, and verify.
? ? – Continue this process for each setting.

2. This step-by-step approach will help pinpoint the specific setting causing the issue. Once identified, please let us know, and we will provide you with a proper solution or release an update if required.

If you need further assistance, feel free to reach out.

Thank You.

Hello Alex,

Thank you for the update. Could you please share screenshots of:

1. The error message in the Customizer.
2. The formatting issue with the Customizer side menu.

These will help us better understand the problem. Additionally, checking your server’s error logs might provide useful insights.

Looking forward to your response.

Thank You

Hello Alex,

Thank you for reaching out and for using the Automobile Hub theme.

The issue you’re encountering when saving changes in the Customizer may be caused by a conflict with a plugin. To identify the source of the issue, we recommend performing the following steps:

1. Temporarily deactivate all plugins on your website.
2. Test the Customizer to see if the issue persists.
3. If the issue is resolved, reactivate the plugins one by one, checking the Customizer each time to identify the conflicting plugin.

Additionally, please ensure that your WordPress version, the Automobile Hub theme, and your PHP version are all up-to-date.

If you continue to experience difficulties, feel free to provide more details or screenshots, and we’ll be happy to assist further.

Thank You.

Hello,

To resolve the issue, please follow the steps below:

1. Log in to your WordPress Dashboard.
2. Navigate to Appearance > Customize.
3. Click on Additional CSS.
4. Add the following CSS code:

h1, h2, h3, h4, h5, h6, p {
? ? text-wrap: auto !important;
}

5. Click Publish to save your changes.

This should resolve the alignment issue. If you need further assistance, please feel free to reach out.

Thank you.

Hello,

Thank you for sharing your concern, and we apologize for the inconvenience you’re facing. To resolve the issue, please submit a query through our support form, and our team will assist you promptly. We appreciate your patience and are here to help.

Thank You

Hello,

Please reach out to our premium theme support team through the premium support forum.

Thank You

Hello,

Thank you for sharing your concern, and we apologize for the inconvenience you’re facing. To resolve the issue, please submit a query through our support form, and our team will assist you promptly. We appreciate your patience and are here to help.

Thank You


TP Support

Hello,

For assistance with this issue, please reach out to our premium theme support team through the premium support forum.

Thank You

Hello,

? ? To address the text overflow issue in the hamburger portion on mobile devices, you can try adding the following CSS:

? ? @media (max-width: 720px) {
? ? ? ? .box-text {
? ? ? ? ? ? right: 4% !important;
? ? ? ? ? ? left: 4% !important;
? ? ? ? ? ? text-wrap: balance !important;
? ? ? ? }
? ? ? ? .box-text h2 {
? ? ? ? ? ? line-height: 1.5 !important;
? ? ? ? }
? ? }

? ? This should help adjust the text alignment and improve word wrapping for better readability. Please add this CSS under Appearance > Customize > Additional CSS and check if it resolves the issue. Feel free to let me know if you need further assistance!

Thank You.

Hello,

? ? Thank you for reaching out. It seems the issue might be related to styling conflicts. You can try adding the following CSS to fix the logo display:

? ? img.custom-logo {
? ? ? ? max-width: fit-content !important;
? ? }

? ? Please add this to Appearance > Customize > Additional CSS. If the issue persists, make sure the logo is correctly set under Site Identity. Let me know if you need further assistance!

Thank You.

Hello,

Thank you for bringing this issue to our attention. To better understand the problem you’re experiencing with the text in the “hamburger” portion of the theme on mobile devices, could you please provide a screenshot? This will help us identify the problem more accurately and provide a solution


Thank You

Hello,

Thank you for reaching out. The issue you’re experiencing might be related to an active plugin conflicting with the Customizer. I recommend deactivating any active plugins one by one and then trying to save changes in the Customizer again. This will help identify if a plugin is causing the issue.

If the problem persists, please provide a full screenshot of your Customizer, so I can assist you further in pinpointing the exact section where the issue might be occurring.


Thank You.

Hello,

Thank you for your feedback regarding the use of the esc_html() function. We will ensure that these strings are properly translated in the updated version.

Thank You.

Hello,

Thank you for your feedback regarding the use of the esc_html() function. We will ensure that these strings are properly translated in the updated version.

Thank You.