Themeisle

Hey,

What exactly is the problem ? Can you share one of the urls where the extension is active?

Hey there,

Unfortunately, we do not have this kind of services.

Best regards,

yes, the visits logged in as admin does not count in the statistics.

@shipperson, the widget is not counting if you are logged in as admin. Make sure you check this before checking.

Thanks !

Hey @avk-1 yes, you are right, we have released a fix in the 7.4.6 version.

Let me know if you still have issues

Thanks !

Thanks Derek for help. We have pushed a fix in the 7.4.6 release.

If there are any other issues please let me know.

Thanks !

Hey guys

Do you have any errors in the log file ? Also can you send the system info file to
[email protected] for further debugging if necessary ?

Thank you for patience !

Hmm, that’s pretty strange, we didnt alter that feature. Can you try to update now and if this solved the issue ?

That’s great.

let me know if you still have any issues/feedback !

Hey @ameursf and @waylayer,

We have release a new version that should fix both of problems.

Let me know if you still have problems !

Hello Rodrigo,

Can you check now if you still have issues with the new version ?

Thanks !

• This reply was modified 8 years ago by Themeisle.

Oh, you were right. We have released a fix for this.

Thanks for your patience !

Hey,

Can you be more specific ? A screenshot with the issue would be helpful.

Thanks !

Logs i meant, sorry.

You’re welcome.

Let me know if you have any other issues or feedback for the new versions.

Thanks !